Gyms Duty Manager

JD Sports Fashion Plc; Tees Valley; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A leading leisure company based in Tees Valley is seeking a dynamic manager to oversee gym operations. The ideal candidate will ensure that safety standards are maintained while driving sales and delivering exceptional customer service. With experience in a management role within the leisure sector and a Level 2 Gym Instructor qualification, you will lead a motivated team to achieve membership targets and enhance the overall gym experience for members. The role requires flexibility with early mornings, late evenings, and weekend shifts.

Qualifications

• Experience in a management position within the leisure industry is essential.
• Passion for customer service and inspirational leadership is required.
• Experience in driving sales and coordinating marketing activities is necessary.

Responsibilities

• Ensure operational running of the gym, including opening and closing.
• Conduct daily, weekly, and monthly safety checks.
• Achieve sales and membership targets.

Skills

Team player

Commercial ability

Customer service orientation

Sales drive

Leadership

Education

Level 2 Gym Instructor qualification

Job description

Overview

Role overview: This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager. We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities

• Responsible for the operational running of the gym at all times, including opening and closing the site when required due to operational hours of the business.
• Work early in the morning, late weekdays, and weekends.
• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• Work towards and aim to achieve all sales and membership targets that are set.
• Drive and maximise secondary spend revenue.
• Ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.
• Ensure in-house cleaners are cleaning to the highest standard.
• Ensure uniform standards are being adhered to by all team members and yourself.
• Always deliver outstanding member service.
• Help create an environment where the team and contracted personnel enjoy themselves whilst at work.
• Undertake any other reasonable duties, projects or meetings, that may be required.
• Always be an ambassador of JD Gyms.

Skills and Experience

• Must have experience, ideally in a management position within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor.
• Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.
• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.