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Service Manager

Embracecare

Chester

On-site

GBP 38,000 - GBP 40,000

Full time

Today
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Job summary

A growing care provider in Chester seeks a dedicated Service Manager to lead their CQC-regulated adult social care service. The role involves supporting the Care Manager, mentoring a management team, and ensuring high standards of person-centred care and regulatory compliance. Ideal candidates will have experience in adult social care operations and demonstrate strong leadership and person-centred values. Join us to help create a positive and empowering environment for those we support.

Benefits

Annual pay reviews
Healthcare support including dental, eye care and physiotherapy
Free on-site parking
Ongoing leadership development
Employee Assistance Programme
£1,000 refer-a-friend bonus

Qualifications

  • Experience as a Deputy Manager or Manager in CQC-regulated care is essential.
  • Must have a strong understanding of regulatory requirements.
  • Confident leadership and people management skills are crucial.

Responsibilities

  • Support day-to-day running of a CQC-regulated adult social care service.
  • Lead and mentor the management team and Support Workers.
  • Drive high standards in person-centred care and safeguarding.

Skills

Leadership skills
Understanding of person-centred care
Regulatory compliance knowledge
Team management

Education

Level 5 Diploma in Leadership and Management for Adult Care
Job description
Service Manager – Adult Social Care (CQC)

£38,000 to £40,000 per year
Neston
Full-time, permanent
No sponsorship available – UK right-to-work required

Our Values

Compassionate Care Lifelong Careers Honest Communication

Join Embrace Care as our next Service Manager in Chester.

For experienced Service Managers or ambitious Deputy Managers, Embrace Care offers a leadership culture built on support, trust and a genuine commitment to high-quality care. As a Service Manager with Embrace Care, you will help lead our CQC-regulated adult social care service supporting adults with autism, learning disabilities, mental health needs and complex needs across supported living and residential care settings.

This Service Manager role plays a key part in ensuring high-quality person-centred support, excellent safeguarding practice and strong regulatory compliance across our Chester service.

What you’ll be responsible for
  • Supporting the Care Manager and Registered Manager in the day-to-day running of a CQC-regulated adult social care service
  • Leading, mentoring and developing a management team and Support Workers
  • Driving high standards in person-centred care, safeguarding and behaviour support
  • Supporting CQC compliance, inspections and quality assurance processes
  • Building strong relationships with families, professionals and external agencies
  • Promoting a positive, safe and empowering environment for the people we support
What you’ll need
  • Experience as a Deputy Manager or Manager in a CQC-regulated adult social care, supported living or residential care service
  • Strong understanding of person-centred care and regulatory requirements
  • Level 5 Diploma in Leadership and Management for Adult Care, or working towards
  • Confident leadership and people management skills
  • A values-led approach with a genuine commitment to delivering high-quality care
What you’ll get
  • £38,000 to £40,000 per year depending on experience
  • Permanent full-time role
  • Annual pay reviews
  • Healthcare support including dental, eye care and physiotherapy
  • Free on-site parking
  • Ongoing leadership development, training and progression
  • Annual staff awards with over £10,000 in prizes
  • Employee Assistance Programme
  • £1,000 refer-a-friend bonus
Why Embrace Care

Embrace Care is a growing, values-driven specialist provider focused on quality, stability and excellent leadership. Our Service Managers are trusted, supported and given the space to lead effectively, backed by strong organisational support, structured development and a commitment to delivering exceptional adult social care.

Embrace Care is committed to developing leaders who promote high standards, positive cultures and outstanding outcomes for the people we support.

Interested?

If you’d like an informal chat about the role or to request the full job description, please email recruit@embracecare.org.uk.

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