General Manager

Cycas Hospitality; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading hotel management company in Greater London is seeking a General Manager for Hyde & Seek, an upscale hotel undergoing renovation. You will guide property operations, manage budgets, and ensure high service quality. The ideal candidate has significant pre-opening experience, strong commercial skills, and a proven history of team and stakeholder management. The role offers a competitive salary, employee discounts, and training opportunities as you help shape a vibrant new hotel destination.

Benefits

Competitive salary and package

Employee discounts at Marriott and Cycas hotels

Paid training and development opportunities

Qualifications

• Proven track record in hospitality and hotel management.
• Ability to manage change and develop high performing teams.
• Experience in financial analysis and managing budgets.

Responsibilities

• Lead strategy and operations of hotel property.
• Manage budgets and financial health of the hotel.
• Ensure high quality of service across all departments.

Skills

Strong commercial focus

Pre-opening experience

Financial and analytical skills

Revenue management understanding

Team building

Strong communication skills

Change management

Stakeholder relationship management

Business trend evaluation

Talent management

Job description

Overview

General Manager Hyde & Seek Hotel - Marriott’s Tribute Portfolio

A New Chapter Is About to Begin — Join Us

Formerly known as Corus Hotel Hyde Park, this landmark property closed in September 2025 to undergo an exciting and ambitious transformation. Reopening in late Autumn 2026 as Hyde & Seek, the hotel will proudly join Marriott’s Tribute Portfolio. Hyde & Seek is being reimagined as an upscale, bohemian oasis — a place where a calm, elegant exterior meets a lively, rebellious spirit and a vibrant soul. The hotel is undergoing a full refurbishment, with beautifully reconfigured guestrooms designed to deliver exceptional comfort alongside unexpected, expressive design.

Designed to serve both the modern traveller and the local neighbourhood, Hyde & Seek will offer an all-day food and drink experience across multiple outlets — from afternoon tea and working lunches to lively evenings of dining and cocktails. A standout feature will be a light-filled, glass-roofed courtyard, providing flexible co-working and social spaces surrounded by lush greenery inspired by Hyde Park. The hotel will also feature a state-of-the-art gym and studio, welcoming both guests and the local community.

Perfectly located at 1 Lancaster Gate, moments from Paddington Station, Oxford Street, Mayfair and Queensway’s major regeneration, Hyde & Seek is set to become a vibrant new destination in the heart of London. This is a rare opportunity to join a hotel at the very start of its story — and to help shape something truly special.

Your Core Purpose

With the help and support of Cycas Hospitality, you will be the strategic business leader of all property operations, working directly with your team to develop and deliver the operational strategy, establish and implement the brand service strategy and initiatives.

As General Manager you will work closely with the ownership and with the on & off property teams and act as the conduit to deliver the agreed operational strategies, deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. You will supervise, coordinate and control the activity of all departments and teams, ensuring that the highest quality of service is offered, while respecting procedures in place. You will achieve the objectives set in collaboration with the owners and managing company, by mobilising the necessary human and material resources. You are also responsible for monitoring the hotel’s commercial strategy, managing budgets and maintaining the property’s good financial health.

Who We Are Looking For

• A GM with a strong commercial focus and background.
• Previous pre-opening experience is required, ideally gained within the Marble Arch area with Marriott or a comparable brand.
• Good financial and analytical skills (e.g., ability to analyse P&L statements, develop operating budgets, forecast)
• A working commercial understanding including revenue management, ecommerce, and sales.
• Has demonstrated the ability to build high performing teams, driving action through all resources.
• Strong communication, coaching, mentoring, negotiation, and mediation skills; can articulate compelling ideas.
• Change management - must have the ability to support, manage and initiate change within the organization, taking steps to remove barriers and/ or to accelerate its pace and implementation.
• Able to develop and maintain effective relationships with both internal and external stakeholders.
• Demonstrates ability to deliver results and shows capability when faced with complexity and ambiguity.
• Experience in evaluating business trends. Developing, and successfully implementing new operational programs and strategies that enhance business performance.
• Demonstrates success in evaluating risks and developing proactive strategies and plans to mitigate business issues.
• Successful track record of creating positive associate and customer relations.

• Strong Leadership skills; communication, negotiation, conflict resolution and decision making, with the ability to guide and influence others in a positive way.
• Ability to translate business needs into what needs to get done; ensures that all work is completed effectively, solving problems, and monitoring the progress of work against schedules and budgets while maintaining high performance standards.
• Deliberate in actions driving a clear sense of urgency in others. Capable of juggling multiple operations and dealing effectively with changing and ambiguous situations.
• Self-motivated with the ability to take constructive action without relying on direction from others
• Recognizes, celebrates and rewards individual and collective successes
• Proven success in talent management (hiring and development)

What We Offer

• Competitive salary and package
• Exclusive employee discounted rate to Marriott and Cycas hotels
• Continuous paid training and development opportunities

Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company. We have been amongst Caterer’s Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period.

***All offers of employment are conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***