Finance Manager Customer Retros

C&C Group Plc; Bristol; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A major drinks wholesaler in Bristol seeks a qualified accountant to manage their Customer Retros team and ensure accurate insights into customer performance. This role includes responsibilities such as managing financial posting, reporting, and stakeholder engagement. Ideal candidates should be solutions-oriented, demonstrating strong interpersonal and problem-solving skills. The role is a 12-month fixed-term contract with a focus on delivering high-quality outcomes and continuous improvement.

Qualifications

• Solutions-focused, managing multiple priorities and delivering results.
• Good numeracy and a strong level of English.
• Ability to coach others and develop high-performance climate.

Responsibilities

• Manage Customer Retros team for timely analysis.
• Accountable for accurate monthly accruals.
• Drive reporting and forecasting for retros.
• Lead audits of Customer Retros as contact for EY.

Skills

Qualified Accountant

Strong IT and administration skills

Customer Service Focus

Excellent communication

Attention to detail

Problem-solving skills

Job description

We’re a team of drinks industry obsessives, driven by supporting the trade – day in and night out. Passion paired with unparalleled industry insight mean we’re always moving forward, collaborating with our customers to understand the needs of their business and to ensure we’re supporting their future growth. We are one of the UK’s largest drinks wholesalers, supplying drinks to several thousand venues in every part of the UK and every segment of the trade, from luxury hotels and world-class event spaces to local restaurants and community pubs. With over 200 years of on-trade experience behind us, and unique insight into the future of our industry, our experience matters.

The role is based in our modern office in Bristol. The purpose of this role is to provide high quality insights into customer performance against contractual targets. This will incorporate working closely with the sales and commercial finance teams and preparing the analysis of customer performance to ensure customer retros are only paid when customers have met contractual targets.

Please note that this is on a 12 month fixed term contract.

About the role

• Manage Customer Retros team to ensure the analysis produced is timely and accurate, stakeholders (internal and external) are engaged appropriately, and Balance Sheet controls are in place.
• Work closely with Financial Control and Commercial Finance and be fully accountable for the accurate and timely posting of monthly accruals.
• Work with master data, pricing and commercial finance to ensure all elements of commercial revenue are accurately maintained, reported and utilised.
• Provide link between Commercial Finance and Commercial team to ensure the business is focussing sales effort on maximising profit when standard cost, customer specific retros, retro exclusions, price and expected margin are considered.
• Business partnering with sales team and commercial finance to ensure accurate reporting and forecasting of retros.
• Manage accounting and invoicing of all customer commercial agreements.
• Ensure all balance sheet reconciliations are completed and reviewed, resolving any issues in a timely manner.
• Lead on the audit of Customer Retros and be a main point of contact for EY.
• Act as subject matter expert and business partner with projects and issues relating to customer and product profitability.
• Production and analysis of monthly KPI reports and actionable insight; identify anomalies and issues and relay recommendations to improve profitability.

About you

• Qualified Accountant
• An action-oriented individual, who is solutions focused, can manage multiple priorities, and deliver results on time.
• Strong IT and administration skills, numeracy, and a good level of English.
• Customer Service Focus, excellent communication, interpersonal, relationship building, and stakeholder management skills.
• A good team player, with excellent attention to detail and good problem-solving skills that follows processes in place and prioritises business improvement.
• Develops a high-performance climate by effectively coaching others.
• Tenacity to continuously improve processes and results.

About us

Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.

From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.

We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.

We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at [e-mail]. All applications need to come through the candidate portal https://careers.candcgroupplc.com/vacancies/