Retail Team Manager: Lead, Motivate & Drive Sales

Matalan; Croydon; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A retail company in Croydon is seeking a Team Manager to lead a high-performing team. You will optimize sales, enhance customer service, and assist in daily store operations in the absence of the Store Manager. Ideal candidates will have prior experience in retail, exceptional communication skills, and a strong understanding of visual merchandising. This role comes with numerous benefits including a colleague discount, annual leave, and career development opportunities.

Benefits

20% colleague discount

25 days annual leave plus bank holidays

Optional holiday buy scheme

1 extra free day for wellbeing

Employee Assistance Programme

Life Assurance

Pension Scheme

Career development access

Qualifications

• Experience in a similar role in Fashion or Homeware Retail.
• Confident communicator who can engage and motivate.
• Examples of leadership experience are essential.
• Good understanding of Visual Merchandising.
• Ability to identify sales opportunities.
• Knowledge of retail operational processes and procedures.
• Capability to work under pressure and adapt to change.

Responsibilities

• Drive sales targets and explore sales opportunities.
• Be a role model in customer service and Matalan values.
• Implement seasonal layouts and visual guidelines.
• Open and close the store.
• Upskill team members and provide regular feedback.

Skills

Leadership

Customer Service

Communication

Sales Target Achievement

Visual Merchandising

Operational Knowledge

Job description

A retail company in Croydon is seeking a Team Manager to lead a high-performing team. You will optimize sales, enhance customer service, and assist in daily store operations in the absence of the Store Manager. Ideal candidates will have prior experience in retail, exceptional communication skills, and a strong understanding of visual merchandising. This role comes with numerous benefits including a colleague discount, annual leave, and career development opportunities.