Field Manager

Otis Worldwide Corporation; Clevedon; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading global elevator company in the UK is seeking a Field Manager to oversee field service operations at Hinkley Point C. The successful candidate will manage field staff, ensure safety, and maintain high customer satisfaction. Required skills include experience in Field Service or Lift Engineering, team leadership, and excellent communication abilities. This position includes benefits such as a competitive salary and intensive training in relevant technologies and processes.

Benefits

Company car or car allowance

Intensive training opportunities

FM Incentive scheme

Qualifications

• Work experience in Field Service or Lift Engineering is required.
• Proven ability to lead a team preferred.
• Excellent communication and leadership skills needed.

Responsibilities

• Manage field staff and training.
• Ensure field safety and customer satisfaction.
• Conduct field education training.
• Direct performance of maintenance operations.

Skills

Field Service experience

Team leadership

Communication skills

Customer service orientation

Technical skills

Job description

Field Manager - Hinkley Point C page is loaded## Field Manager - Hinkley Point Cremote type: On-Sitelocations: Otis Somerset, 7 Windmill Business Park, Windmill Road, Kenn, Clevedon, North Somerset, BS21 6SRtime type: Full timeposted on: Posted Todayjob requisition id: 20148651**Date Posted:**2025-12-15**Country:**United Kingdom**Location:**Otis Somerset, 7 Windmill Business Park, Windmill Road, Kenn, Clevedon, North Somerset, BS21 6SRField Manager - Hinkley Point C Role Overview Otis is growing and we are recruiting a Field Manager for our Field Service team. The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety. This individual will also lead operational efforts and ensure superior customer satisfaction. The role will be based at Hinkley Point. On a typical day you will: Ensure all aspects of field safety Meet with customers to ensure obligations and expectations are achieved Direct the performance of field maintenance and contractual service operations Conduct field education training with field workforce Maintain customer quality assurance, managing the expenditure of labor and materials Improve efficiencies, managing route schedules and callback rates Provide technical support, participating in sales estimation / proposals as required Authorize repair orders and tracking completion Lead change to better efficiency and communication What you will need to be successful Work experience within a Field Service role or a Lift Engineering background. Experience with leading a team of technicians is preferred Elevator industry experience is desired, but not required Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment Strong computer and technology skills, business acumen and a passion for customer service. What’s In it For Me / Benefits We offer you remuneration in accordance with local standards plus a company car or car allowance. Enrolment onto the FM Incentive scheme We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. Apply today to join us and build what’s next!.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .Become a part of the Otis team and help us #Buildwhatsnext! *Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].***Privacy Policy and Terms:**Click on this to read the Policy and Terms