Store Manager — Lead a High-Impact Customer Experience

Specsavers; Glasgow; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A leading optical retailer in Glasgow is seeking a Store Manager to lead a team and ensure an exceptional customer experience. In this role, you will empower staff to make informed decisions while meeting business objectives. Responsibilities include managing recruitment, training, and fostering a culture of continuous improvement. The ideal candidate should have experience in the optical field, strong people management skills, and a commitment to enhancing team performance. Competitive salary and various employee benefits are provided.

Benefits

Salary from £27,000

Auto-enrollment into the pension scheme

Specsavers Perks discounts

WeCare employee support service

Complimentary Headspace subscription

Eyecare and hearcare discounts

Additional paid day off on your birthday

Enhanced family leave and sick pay

Qualifications

• Previous people management experience in a retail or optics setting.
• Great communicator with the ability to influence at all levels.
• Flexibility and adaptability to changing business needs.

Responsibilities

• Lead by example to ensure a customer-first environment.
• Motivate and inspire team members for their best performance.
• Conduct regular training sessions to foster improvement.

Skills

Optical field experience

Team management

Coaching skills

Communication skills

Organizational skills

Job description

A leading optical retailer in Glasgow is seeking a Store Manager to lead a team and ensure an exceptional customer experience. In this role, you will empower staff to make informed decisions while meeting business objectives. Responsibilities include managing recruitment, training, and fostering a culture of continuous improvement. The ideal candidate should have experience in the optical field, strong people management skills, and a commitment to enhancing team performance. Competitive salary and various employee benefits are provided.