Receptionist

Rogan & Co; England; On-site; GBP 10,000 - GBP 15,000; Part time

Job summary

A restaurant group in Cartmel is seeking a part-time receptionist to join the team. The role requires 25 hours across 3 days each week, focusing on delivering exceptional customer service and ensuring efficient check in and check out procedures. Ideal candidates should have experience working with reservations systems. Benefits include a competitive salary, 5.6 weeks paid holiday, and various staff discounts. Eligibility to live and work in the UK is required.

Benefits

Staff Discounts across our Group

Family discounted rate

Bike2work scheme

Calm App Premium membership

Employee Assistance Programme

Employee Referral Scheme

Ongoing Training and Career Development

Vast scope for career progression

Qualifications

• Experience in similar environments.
• Sound understanding of reservations software systems.

Responsibilities

• Work with reservations system.
• Ensure smooth check in and check out procedures.
• Deliver exceptional customer service.

Skills

Customer service

Reservations software

Job description

Umbel Restaurant Group was founded by Simon Rogan in 2002 with the opening of the acclaimed L'Enclume restaurant in Cartmel, Cumbria. Over the years we have grown to include Rogan & Co & Aulis in Cartmel, Henrock in Windermere, Aulis in London and Skof in Manchester. We boast 6 Michelin stars and are renowned for the quality and seasonality of our offer. We also have 16 rooms across Cartmel for our diners/guests to stay overnight.

Job Overview

We are now looking to recruit a receptionist on a part-time basis to join our reception team based in Cartmel. The role will involve:

• Working with our reservations system
• Ensuring smooth check in and check out procedures
• Delivering exceptional customer service at all times

Hours

Part Time - 25 hours (3 days) per week

We are keen to hear from individuals with experience in similar environments. Customer service is key, as well as a sound understanding of reservations software systems.

We offer a competitive salary and 5.6 weeks paid holiday per year.

Additional Benefits

• Staff Discounts across our Group
• Family discounted rate
• Bike2work scheme
• Calm App Premium membership
• Employee Assistance Programme
• Employee Referral Scheme
• Ongoing Training and Career Development
• Vast scope for career progression across our group
• Support with industry qualifications

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.