Assistant Accommodation Manager

Parkdean Resorts UK Limited; Dorchester; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading holiday park organization in the UK is looking for an Assistant Accommodation Manager to support the Accommodation Manager in achieving high cleanliness standards and ensuring exceptional guest experiences. Candidates should have team management experience, strong operational coordination skills, and a full UK driving licence. This role involves daily support for cleaning operations and interacting with guests, contributing to a positive team culture and improving service delivery.

Benefits

Discounts on holidays and team member perks

24/7 Employee Assistance Programme

Training and career development opportunities

Qualifications

• Previous experience managing teams.
• Ability to coordinate complex daily business operations.
• Confidence in using standard IT systems and applications.
• Full UK driving licence.

Responsibilities

• Assist in recruiting and training team members.
• Monitor daily performance and prepare action plans.
• Support operations and ensure high cleanliness standards.
• Respond to guest queries and resolve issues efficiently.

Skills

Team management

Operational coordination

Leadership

Resource planning

IT system proficiency

Job description

Job Description

Posted Friday 30 January 2026 at 01:00

Join us as our new Assistant Accommodation Manager, where you’ll work closely with the Accommodation Manager to coordinate and support the team in delivering exceptional standards of cleanliness and presentation across all accommodation types. In this key role, you’ll help ensure smooth daily operations, maintain consistently high standards, and contribute to creating an amazing experience for every guest.

What you will be doing...

• Assisting with recruiting, onboarding, and training Accommodation team members.
• Helping to build and maintain a positive team culture focused on high standards.
• Supporting the Accommodation Manager with team structure, role delegation, and clarity of responsibilities.
• Providing day-to-day coaching, supporting 1-2-1s, and encouraging team development.
• Supporting initiatives that drive engagement, motivation, and team recognition.
• Assisting in the daily coordination of cleaning operations across all accommodation types.
• Carrying out regular spot checks and inspections to ensure cleanliness and presentation standards are consistently met.
• Monitoring daily performance and helping prepare action plans to support continuous improvement.
• Working closely with Maintenance and Guest Experience teams to support check-ins, repairs, guest requests, and special requirements.
• Responding promptly and professionally to guest queries, helping resolve issues with minimal disruption.

About you...

• Previous experience managing teams
• The ability and knowledge to coordinate complex daily business operations.
• Experience with forecasting labour and resource planning skills.
• A leadership style that inspires, supports, and brings out the best in diverse teams.
• The ability to access accommodation to perform checks and deliver hands-on cleaning services as required, performing physical tasks including lifting, bending and standing for extended periods of time.
• The flexibility to be able to work across varied days including weekends, evenings, and bank holidays as required.
• Confident using standard IT systems and applications.
• A full UK driving licence.

So, why Parkdean Resorts?

Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

• The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you?

At Parkdean Resorts we don’t leave unforgettable moments to chance.

We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We’re Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories.

Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at [e-mail].