SaaS Application Support Consultant – Finance & IFRS 16

Insightsoftware; United Kingdom; On-site; GBP 35,000 - GBP 50,000; Full time

Job summary

A leading financial technology provider is seeking an Application Support Consultant to assist clients using their SaaS solutions dedicated to financial consolidation and lease contract management according to IFRS 16 standards. The ideal candidate will have a background in finance, excellent communication skills in French and English, and experience in application support. This position offers a permanent contract, remote work options, and opportunities for career advancement in a dynamic environment.

Benefits

Bonus

Health insurance

Meal vouchers

Continuous training

Opportunity for senior roles

Qualifications

• Experience in application support, ideally in the financial field.
• Knowledge of SaaS environments and cloud architectures.
• Familiarity with ticketing tools and incident resolution.

Responsibilities

• Provide level 1/2 support on SaaS solutions.
• Advise clients on best practices for using solutions.
• Work closely with development teams and maintain knowledge base.

Skills

Customer service orientation

Communication skills in French

Communication skills in English

Problem-solving

Knowledge of financial consolidation principles

Education

Higher education in finance, accounting, or equivalent

Tools

JIRA

Salesforce

Job description

A leading financial technology provider is seeking an Application Support Consultant to assist clients using their SaaS solutions dedicated to financial consolidation and lease contract management according to IFRS 16 standards. The ideal candidate will have a background in finance, excellent communication skills in French and English, and experience in application support. This position offers a permanent contract, remote work options, and opportunities for career advancement in a dynamic environment.