Field Service Manager

Hitachi Energy Ltd.; Stone; Hybrid; GBP 50,000 - GBP 70,000; Full time

Job summary

A global technology leader in electrification is seeking a Field Service Manager to oversee service operations in the UK. Responsibilities include managing teams, ensuring compliance with safety standards, and preparing budgets. The ideal candidate will have extensive experience with switchgears and transformers, strong communication skills, and the ability to travel frequently for project sites. This position aims to deliver high-quality service while minimizing costs and enhancing operational efficiency.

Qualifications

• Extensive experience as Field Service Manager working with switchgears and transformers.
• Knowledge of international standards related to electrical works.
• Ability to travel frequently for project management.

Responsibilities

• Manage day-to-day operations for the Service team ensuring timely delivery.
• Champion safety and compliance with HSQE policies.
• Prepare and manage budgets, monitoring cost information.

Skills

Experience with switchgears and transformers

Excellent communication skills

Budget management

Knowledge of international standards

Job description

Overview

As FieldService Manager for our Grid Connections (GC) and Transformer businesses, you will be dealing with all of our products for up to 400KV. You will be able to recruit, train, lead and develop a multi-disciplined team that is focused on delivering safe, effective, and productive services to our customers.

You will be focused on providing technical advice to customers including commissioning, installing, and testing of products.

Responsibilities

Location - Remote with travel across the UK, Scotland and Ireland

Please note we are unable to provide visa support for this position

How you’ll make an impact

Managing day-to-day operations for Service team and projects, ensuring delivery on time and within budget.

Ensure safe working practices are utilised in the course of maximising outputs and productivity levels; as well as ensure teams are competent, authorised and equipped.

Championing safety and compliance with HSQE policies and procedures.

Must integrate into our health and safety culture and also support and produce risk assessments, method statements and test plans.

Analyse business performance to ensure ongoing delivery of outputs are completed within unit and authorised prime costs, to required quality standards and within required timescales, identifying opportunities for future improvement.

Prepare and manage budgets and monitor appropriate cost information from relevant financial systems. Focus on minimising discretionary spend and ensuring proactive control of costs.

Respond appropriately to Customer Complaints, taking ownership and resolving as appropriate.

Provide technical support to our operation and project management teams.

Your background

Extensive experience as Field Service Manager working with switchgears and transformers

Previous experience in the installation and commissioning of key elements of the substation project including:

Control & Protection system

Installation, Commissioning and Maintenance

Be knowledgeable on international standards and 'best practice' in relation to construction, commissioning and field service

Working Knowledge on environmental legislation, applicable standards and specifications associated with the electrical works construction

Will be required to travel frequently to various project sites across the region and to offshore wind farm projects

Excellent communicator with the ability to build relationships at all levels

About Hitachi Energy

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.