Guest Experience Host - Hotel Front Desk

Peoplebank; Greater London; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A hotel management company is seeking a friendly and enthusiastic Hotel Receptionist for the London Chigwell Prince Regent Hotel. The role involves welcoming guests, managing bookings, and assisting throughout their stay to ensure a memorable experience. Ideal candidates will possess strong communication and multitasking skills and be tech-savvy. This position offers a dynamic work environment with employee discounts and benefits.

Benefits

Employee discounts on hotel rates

Shopping discounts

Eye care

Free legal and money advice

Counseling sessions

Cycle to work scheme

Free meals on duty

Free parking

Qualifications

• Strong written and verbal communication skills are essential.
• Ability to multitask and prioritize effectively in a busy environment.
• Familiarity with hotel reservation systems is an advantage.
• Must demonstrate a high level of attention to detail.

Responsibilities

• Welcome guests and ensure a smooth check-in process.
• Assist guests with queries and requests during their stay.
• Manage incoming calls, make reservations, and provide information.

Skills

Excellent Communication

Multitasking

Technology Skills

Attention to Detail

Job description

A hotel management company is seeking a friendly and enthusiastic Hotel Receptionist for the London Chigwell Prince Regent Hotel. The role involves welcoming guests, managing bookings, and assisting throughout their stay to ensure a memorable experience. Ideal candidates will possess strong communication and multitasking skills and be tech-savvy. This position offers a dynamic work environment with employee discounts and benefits.