Collecting Officer

Abbott Laboratories; Loughton; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading drug testing company is seeking a Collecting Officer in Loughton, UK. The position involves conducting specimen collections following strict procedures and customer requirements. Flexibility to work during various hours, including evenings and weekends, is essential. Applicants should have good communication skills, basic IT literacy, and a driving license with a personal vehicle. This role offers diverse career opportunities within a supportive environment that values employee diversity.

Qualifications

• Good verbal, written, and communication skills required.
• Self-motivated individual with a flexible approach to work.
• Driving license and own vehicle necessary.

Responsibilities

• Conduct specimen collections at customer locations.
• Participate in a 24-hour on-call rota if necessary.
• Follow chain of custody protocols during collections.

Skills

Verbal communication

Written communication

IT literacy

Flexibility in work

Education

Educated to National Standards

Tools

Word

Excel

Outlook

Job description

## **JOB DESCRIPTION:**## **About Abbott Toxicology**Providing today’s comprehensive drug testing answers, through reliable, innovative and value-focused drug and alcohol abuse screening products and laboratory services, to our customers around the world.**The Opportunity**As a Collecting Officer you will join a flexible and motivated regional team, be trained on how to collect legally defensible samples in a number of methods e.g. urine, breath, hair, oral fluid, at customer locations. Collecting Officers are customer focused and having the integrity to follow our chain of custody process at all collections.**What You’ll Do*** Conduct specimen collections competently following collection procedures and customer requirements and instructions in order to deliver a quality specimen collection service at customer locations.* Provide availability to attend collections during the day, evenings, weekends and public holidays in line with business needs.* Participate where there is a business need in a 24-hour on-call rota on an equal basis with the rest of the team and respond to calls immediately and arrive on site within 2 hours.* Remain current with process by reading and acknowledging and attending audits at the required time to remain competent.* Any other reasonable duties as directed by the management of the business.**Required Qualifications*** Educated to National Standards.* Good verbal, written and communication skills.* IT literate and basic skill in Word, Excel & Outlook* A self-motivated individual with a flexible approach to work* Ability to follow set processes to ensure the right outcome* Driving licence + own vehicle**Competencies*** Continual self-reviewing your collections to ensure you meet and exceed customer expectations and feeding back improvements to your Regional Team Leader for consideration.* Communicating effectively ensuring customers are aware of the right information and are updated on changes as they occur in relation to their collection.* Understand the impact of the actions taken or omissions made within your role and how they affect others both internally and externally. Using this information to ensure you have positive outcomes.* Ensuring changes to any process through updates or feedback are implemented immediately ensuring the longer term success of the Collection Network.Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.**What You’ll Do*** Conduct specimen collections competently following collection procedures and customer requirements and instructions in order to deliver a quality specimen collection service at customer locations.* To provide availability to attend collections during the day, evenings, weekends and public holidays in line with business needs.* To participate where there is a business need in a 24-hour on-call rota on an equal basis with the rest of the team and respond to calls immediately and arrive on site within 2 hours.* To remain current with process by reading and acknowledging updates within the required time frame and attend and audits at the required time to remain competent.* Any other reasonable duties as directed by the management of the business.**Required Qualifications*** Educated to National Standards.* Good verbal, written and communication skills.* IT literate and basic skill in Word, Excel & Outlook* A self-motivated individual with a flexible approach to work* Ability to follow set processes to ensure the right outcome* Driving licence + own vehicle**Competencies*** Pioneering – continual self reviewing your collections to ensure you meet and exceed customer expectations and feeding back improvements to your Regional Team Leader for consideration.* Achieving – Communicating effectively ensuring customers are aware of the right information and are updated on changes is they occur in relation to their collection.* Caring – Understand the impact of the actions taken or omissions made within our role and how they affect others both internally and externally. Using this information to ensure only positive outcomes.* Enduring – Ensuring changes to any process through up dates or feedback are implemented immediately ensuring the long term success of the Collection Network.Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.**The base pay for this position is**N/A/hourIn specific locations, the pay range may vary from the range posted.## **JOB FAMILY:**Compensation & Benefits## **DIVISION:**TOX ARDx Toxicology## **LOCATION:**United Kingdom > Loughton : Remote## **ADDITIONAL LOCATIONS:**## **WORK SHIFT:**Standard## **TRAVEL:**Not specified## **MEDICAL SURVEILLANCE:**No## **SIGNIFICANT WORK ACTIVITIES:**Not Applicable