Fraud Investigator: Hybrid Banking Role

AnaVation LLC; Manchester; Hybrid; GBP 35,000 - GBP 45,000; Full time

Job summary

A financial services company is seeking a Fraud Specialist to manage and investigate fraud cases across its products. You’ll conduct thorough investigations, maintain communication with customers, and support fraud prevention initiatives. Ideal candidates will have experience in fraud detection, excellent communication skills, and the ability to work under pressure. This hybrid role requires 2-3 days in the Manchester office each week, with flexible working options available.

Benefits

Flexible working options

Work life balance

Diversity and inclusion initiatives

Qualifications

• Proven experience of working in a similar fraud detection/prevention role within a financial institution.
• Knowledge of Fraud and AML laws and regulations.
• Ability to prioritize tasks and cases effectively.

Responsibilities

• Conduct end-to-end investigations into suspected fraud cases.
• Review fraud claims and suspicious activity alerts.
• Maintain clear communication with customers during investigations.
• Support fraud prevention through risk-based decisions.
• Liaise with external parties for intelligence sharing.

Skills

Experience in fraud detection/prevention

Excellent communication skills

Attention to detail

Ability to work under pressure

Team player

Tools

Salesforce

Job description

A financial services company is seeking a Fraud Specialist to manage and investigate fraud cases across its products. You’ll conduct thorough investigations, maintain communication with customers, and support fraud prevention initiatives. Ideal candidates will have experience in fraud detection, excellent communication skills, and the ability to work under pressure. This hybrid role requires 2-3 days in the Manchester office each week, with flexible working options available.