Solution Design Manager

The Design Project; East Midlands; Hybrid; GBP 55,000 - GBP 75,000; Full time

Job summary

A leading logistics provider is seeking a Solution Design Manager to spearhead innovative logistics solutions. The role requires 5-10 years of experience in international supply chains, focusing on contract logistics and operational design. Responsibilities include developing detailed proposals, conducting cost analysis, and collaborating with sales and operations teams. The successful candidate will design scalable solutions and ensure alignment with customer needs while working in a hybrid model across multiple UK sites.

Benefits

Pension Scheme

Health Insurance

Generous Annual Leave

Professional Development

Qualifications

• 5-10 years of experience in international supply chains and contract logistics.
• Proven track record in solution design and operational planning.

Responsibilities

• Develop comprehensive logistics solutions for proposals.
• Design operational processes and workflows.
• Conduct cost analysis and financial modeling.

Skills

International Supply Chains

Contract Logistics (3PL)

Data-Driven Approach

Warehouse & Distribution Operations

Technology & Automation

Collaboration & Relationship Building

Education

Bachelor's degree in Supply Chain Management, Logistics, Engineering, or Business Administration

Master's degree or relevant professional certifications (e.g., APICS, CILT)

Tools

Warehouse Management Systems (WMS)

Logistics Modeling & Simulation Software

Business Intelligence (BI) Tools

Job description

Job Title: Solution Design ManagerCompany: A.P. Moller - MaerskLocation: Derby, England, United Kingdom (Hybrid)Job Type: FULL_TIMECategory: Revenue Operations / GTM Operations (Solution Design Focus)Date Posted: 2026-01-14Experience Level: Mid-Senior Level (5-10 years)Remote Status: Hybrid

• Spearhead the design and development of innovative contract logistics solutions to drive growth within the UKI market.
• Act as a crucial technical advisor to the sales organization, ensuring the operational viability and strategic alignment of proposed warehouse and distribution solutions.
• Leverage a strong analytical and data-driven approach to translate customer needs into actionable, cost-effective, and compliant operational blueprints.
• Contribute to the continuous improvement and expansion of Maersk's Contract Logistics capabilities by developing new concepts and value propositions, including automation integration.

📝 Enhancement Note: The title "Solution Design Manager" in a logistics context, particularly within a company like Maersk, strongly implies a role that bridges sales, operations, and technical design. This role will be critical in defining the operational framework for new client contracts, requiring a deep understanding of warehouse processes, technology, and financial modeling. It aligns with GTM Operations and Revenue Operations by directly supporting revenue generation through the design of scalable and profitable logistics solutions.

📈 Primary Responsibilities

• Develop comprehensive logistics solutions for customer proposals, encompassing detailed warehouse layouts, efficient staffing models, equipment resource calculations, and precise IT requirements.
• Design and document operational processes, workflows, and flowcharts that align with HSSE (Health, Safety, Security, and Environment) and quality standards.
• Assist in the creation and refinement of new contract logistics concepts and compelling value propositions, with a focus on incorporating advanced technologies and automation.
• Actively participate in the sales process for contract logistics opportunities, providing expert technical support to area sales teams to ensure proposed solutions are operationally sound and commercially viable.
• Build and maintain in-depth market and product knowledge, effectively sharing insights with internal stakeholders and colleagues across the wider business to foster a unified approach to solution design.
• Conduct thorough cost analysis and financial modeling for proposed solutions, ensuring profitability and alignment with customer budgets and Maersk's commercial objectives.
• Collaborate with cross-functional teams, including sales, operations, IT, and finance, to ensure seamless integration and successful implementation of designed solutions.
• Stay abreast of industry best practices, emerging technologies, and regulatory changes impacting contract logistics to inform and innovate solution designs.

📝 Enhancement Note: The description emphasizes supporting sales proposals with "warehouse layouts, staffing and equipment resource calculations, IT requirements, operational processes and flows, costs" and developing "new logistics concepts and value propositions based on identified best technical and organizational solutions including automation." This indicates a strong focus on pre‑sales operational design and solution architecture, aligning it with GTM and Revenue Operations support. The responsibility for "safe‑guarding operational viability of the solutions sold" further reinforces its critical role in ensuring successful contract execution and customer satisfaction.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Supply Chain Management, Logistics, Engineering, Business Administration, or a related field.
• Master's degree or relevant professional certifications (e.g., APICS, CILT) are advantageous.

Experience:

• 5-10 years of progressive experience in international supply chains and contract logistics (3PL).
• Proven track record in solution design, operational planning, and process optimization within a logistics environment.
• Experience working in a matrix, multi‑cultural organization with a demonstrated ability to build strong relationships and networks.

Required Skills:

• International Supply Chains: Deep understanding of global supply chain dynamics and their impact on customer business value.
• Contract Logistics (3PL): Extensive experience in designing, implementing, and managing third‑party logistics operations.
• Data-Driven Approach: Ability to analyze complex data sets, derive actionable insights, and translate them into effective operational solutions and strategic plans.
• Warehouse & Distribution Operations: Strong operational background and comprehensive understanding of warehousing and distribution processes.
• Technology & Automation: In-depth knowledge of technologies supporting warehousing processes, including automation solutions and warehouse modeling.
• Logistics Processes & Solution Design: Numerate, financially astute, and analytical with a solid grasp of logistics processes and established solution design methodologies.
• WMS Requirements: Comprehensive understanding of Warehouse Management System (WMS) functionalities and requirements.
• Collaboration & Relationship Building: Proven ability to foster strong working relationships and networks within a matrix and multi‑cultural environment.
• Agile & Self-Starter: Ability to work independently, adapt quickly to change, and thrive in a fast‑paced, versatile environment.

Preferred Skills:

• Vertical‑specific understanding of trade, regulatory, statutory, and security compliance requirements and relevant technological solutions.
• Experience with Lean, Six Sigma, or other process improvement methodologies.
• Proficiency in simulation or modeling software for warehouse operations.
• Familiarity with transportation management systems (TMS) and their integration with WMS.

📝 Enhancement Note: The "What are we looking for?" section details specific experience and skills. The emphasis on "International Supply Chains," "Contract Logistics 3PL experience," "Data driven approach," "Warehouse and Distribution operational background," "technologies that support warehousing processes, automation and modelling warehouse solutions," and "Solid technology skills that include a comprehensive understanding of WMS requirements" are all critical keywords for operations professionals. The role also requires strong analytical and financial acumen, essential for designing viable solutions.

• Solution Design Case Studies: Showcase 2-3 detailed case studies of complex logistics solutions you have designed for contract logistics (3PL) opportunities. Each case study should clearly outline the customer's challenge, your proposed solution (including warehouse layout, process flows, technology integration, staffing, and cost models), and the quantifiable business impact (e.g., cost savings, efficiency gains, improved service levels).
• Process Flow Diagrams: Include examples of clear and concise process flow diagrams for typical warehouse operations (e.g., inbound, storage, picking, packing, outbound) and any unique or optimized processes developed.
• Financial Modeling Examples: Demonstrate your ability to create financial models for logistics solutions, including CAPEX and OPEX calculations, ROI analysis, and sensitivity analysis. Present anonymized examples if proprietary information is involved.
• Technology Integration Snapshots: Provide examples or descriptions of how you have integrated various technologies (e.g., WMS, automation, TMS, data analytics platforms) into a cohesive operational solution.

Process Documentation:

• Workflow Design and Optimization: Demonstrate proficiency in documenting existing workflows and designing optimized future‑state processes. This includes mapping critical steps, identifying bottlenecks, and proposing improvements.
• Implementation and Automation Methods: Show an understanding of how to document the implementation plan for new solutions and processes, including the integration of automation technologies.
• Measurement and Performance Analysis: Provide examples of how you define key performance indicators (KPIs) and create reporting mechanisms to measure the success and ongoing performance of designed solutions.

Salary Range:

• Based on industry benchmarks for a Solution Design Manager with 5-10 years of experience in the UK logistics sector, the estimated salary range is £55,000 - £75,000 per annum. This range accounts for the hybrid work model, the strategic importance of the role in driving contract logistics growth, and the specialized skillset required.
• Competitive Salary: As outlined above, reflecting experience and responsibilities.
• Hybrid Working Model: Flexibility to balance remote work with on‑site presence at Maersk's UK Midlands sites (Derby, Doncaster, Tamworth) for collaboration and client interaction.
• Pension Scheme: Comprehensive company pension plan with employer contributions.
• Health Insurance: Private medical insurance coverage.
• Life Assurance: Company‑provided life assurance benefit.
• Generous Annual Leave: A competitive number of paid holiday days, increasing with tenure.
• Professional Development: Opportunities for training, certifications, and continuous learning, including access to digital learning platforms.
• Employee Assistance Program (EAP): Confidential support services for personal and professional well‑being.
• Discounts & Perks: Potential for employee discounts on Maersk services or partner offerings.

Working Hours:

• Standard full‑time hours are typically 40 hours per week. The hybrid arrangement offers flexibility in scheduling, with core hours expected for team collaboration and client meetings.

Industry: Integrated Logistics and Shipping. Maersk is a dominant force in global trade, operating across ocean, air, land, and port services. This industry context means the operations are complex, global, and highly data‑intensive, requiring robust and scalable solutions.Company Size: Large Enterprise (100,000+ employees). This size indicates a structured environment with established processes, extensive resources, and opportunities for specialization and cross‑functional collaboration.Founded: 1904. Maersk has a long and rich heritage, signifying stability, deep industry expertise, and a commitment to innovation and transformation.

Team Structure:

• The Solutions Design Manager will likely be part of a broader Commercial or Contract Logistics department, working closely with sales teams, operations management, and potentially a dedicated solutions design or engineering team.
• Reporting likely to a Head of Solutions Design, Commercial Director, or Head of Contract Logistics for the UKI region.
• Cross‑functional collaboration is essential, involving regular interaction with sales, operations, IT, finance, HSSE, and potentially procurement teams across different geographies.

Methodology:

• Data-Driven Decision Making: Operations and solution design are heavily influenced by data analysis to ensure efficiency, cost‑effectiveness, and customer value.
• Process Optimization & Standardization: A focus on developing standardized yet adaptable operational processes and workflows, leveraging best practices and technological advancements.
• Customer-Centric Solutioning: Designing solutions that directly address specific customer needs and business objectives, acting as a trusted advisor.
• Innovation & Automation Integration: Proactively incorporating new technologies and automation to enhance operational capabilities and create competitive advantages.

Operations Career Level: Mid-Senior Level. This role requires substantial experience and a proven ability to independently design and manage complex solutions. It's a critical contributor role, often serving as a subject matter expert and advisor.Reporting Structure: The Solution Design Manager will report to a senior leader within the contract logistics or commercial function, likely a Director or Head of Department. This provides exposure to strategic decision-making and senior leadership.

• Specialization: Deepen expertise in specific industry verticals (e.g., retail, automotive, pharmaceuticals) and their unique logistics requirements, or specialize in advanced automation and digital solutions.
• Leadership: Progression to a Senior Solutions Design Manager, Head of Solutions Design, or management roles within Operations or Commercial departments.
• International Mobility: Opportunities to work on global projects or relocate to other Maersk hubs as the company's international presence is vast.
• Strategic Roles: Transition into roles focused on broader GTM strategy, business development, or operational transformation for new service offerings.

Office Type: Hybrid role, with an expectation of travel to Maersk's Midlands UK sites (Derby, Doncaster, Tamworth) as needed. This suggests a blend of remote work flexibility and on-site collaboration, likely in modern office or logistics hub environments.Office Location(s):

• Doncaster, DN3 3FT
• Tamworth, B78 1TXThese locations are strategically positioned within the UK's logistics network, offering excellent connectivity.

Workspace Context:

• Collaborative Environment: The hybrid model necessitates effective virtual and in‑person collaboration tools and practices. Expect to work in teams that may be geographically dispersed.
• Operations Tools & Technology: Access to Maersk's suite of operational and design tools, including WMS, simulation software, CRM, and data analytics platforms.
• Operations Team Interaction: Regular opportunities to interact with operational teams, sales personnel, and other solution designers to gather insights, validate designs, and ensure practical implementation.

Work Schedule:

• Standard working hours (e.g., 40 hours per week) with flexibility. The demands of supporting sales cycles may require occasional adjustments to work schedules to meet proposal deadlines or client needs.

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and resume, focusing on experience in contract logistics, solution design, and relevant industry knowledge.
• Technical Interview(s): Expect interviews with senior members of the solutions design or contract logistics team. These will likely delve into your experience with warehouse operations, process design, technology integration (especially WMS), and financial modeling. Be prepared to discuss specific examples from your past projects.
• Case Study/Presentation: A common element for this type of role is a practical assignment. You may be given a hypothetical customer scenario and asked to develop a high‑level solution design, which you'll then present and defend. This assesses your analytical skills, problem‑solving approach, and communication abilities.
• Stakeholder/Cultural Fit Interview: An interview with a broader group of stakeholders, potentially including sales leaders or operations managers, to assess your collaboration style, communication effectiveness, and cultural alignment with Maersk's values.
• Final Interview: With a senior leader for final approval.
• Quantify Everything: For each case study, clearly articulate the quantifiable benefits of your solution (e.g., X% reduction in operational costs, Y% increase in throughput, Z% improvement in on‑time delivery). Use metrics that resonate with business objectives.
• Structure Your Case Studies: Follow a clear structure: Customer Challenge -> Your Solution (Design, Processes, Technology) -> Implementation Considerations -> Results & ROI.
• Highlight Problem‑Solving: Emphasize your analytical process and how you identified and addressed specific operational challenges or customer needs.
• Showcase Technology Acumen: Detail your understanding and application of WMS, automation, and other relevant technologies in your designs.
• Tailor to Maersk: Research Maersk's current contract logistics offerings and any recent news. Try to align your examples with their strategic focus areas if possible.
• Operational Scenarios: Be ready to discuss how you would approach designing a solution for a specific type of warehouse (e.g., e-commerce fulfillment, cold chain storage, manufacturing support).
• Process Mapping: Practice quickly sketching out high‑level process flows for common logistics operations.
• Costing & Financials: Review how to estimate operational costs (labor, equipment, space) and calculate basic ROI.
• Stakeholder Communication: Prepare to articulate complex operational designs clearly and concisely to non‑technical audiences (e.g., sales teams, potential clients).

Primary Tools:

• Warehouse Management Systems (WMS): Deep understanding and configuration knowledge of various WMS solutions (e.g., Manhattan Associates, Blue Yonder, Oracle WMS, SAP EWM). Proficiency in defining WMS requirements for new solutions.
• Logistics Modeling & Simulation Software: Experience with tools like AnyLogic, Arena, or similar platforms for simulating warehouse operations, testing layouts, and optimizing resource allocation.
• CRM Systems: Familiarity with CRM platforms (e.g., Salesforce) for understanding customer requirements and sales pipeline context.
• CAD/Visio/Diagramming Tools: Proficiency in tools like AutoCAD, Visio, Lucidchart, or similar for creating warehouse layout diagrams and process flowcharts.

Analytics & Reporting:

• Business Intelligence (BI) Tools: Experience with BI platforms such as Tableau, Power BI, or QlikView for data analysis, dashboard creation, and performance reporting.
• Spreadsheet Software: Advanced proficiency in Microsoft Excel for financial modeling, data analysis, and scenario planning.
• Data Analysis Tools: Familiarity with SQL for data extraction and manipulation, and potentially Python or R for more advanced analytics.

CRM & Automation:

• Automation Technologies: Understanding of various warehouse automation solutions, including Automated Guided Vehicles (AGVs), Autonomous Mobile Robots (AMRs), Automated Storage and Retrieval Systems (AS/RS), sortation systems, and their integration points.
• Integration Platforms: Knowledge of how different systems (WMS, TMS, ERP, automation controls) integrate to form a cohesive operational ecosystem.

Operations Values:

• Integrity & Transparency: Upholding ethical standards in all dealings and providing clear, honest assessments of solution viability and costs.
• Customer Focus: Dedication to understanding and meeting customer needs, acting as a trusted advisor to deliver maximum value.
• Innovation & Continuous Improvement: A drive to explore new technologies, processes, and automation to enhance operational efficiency and create competitive advantages.
• Collaboration & Teamwork: Working effectively across departments and geographies to achieve shared goals, valuing diverse perspectives.
• Safety & Compliance: A strong commitment to adhering to HSSE and quality requirements in all proposed solutions.
• Proactive Engagement: Actively participating in the sales process and collaborating with sales teams to understand client needs and develop tailored solutions.
• Cross-Functional Partnership: Building strong working relationships with operations, IT, finance, and HSSE teams to ensure designs are practical, implementable, and compliant.
• Knowledge Sharing: Willingness to share market insights, product knowledge, and best practices with colleagues and stakeholders to foster a learning environment.

Balancing Customer Needs with Commercial Viability: Designing solutions that meet ambitious customer requirements while remaining profitable and operationally feasible for Maersk.

Pace of Technological Change: Keeping up-to-date with the rapid advancements in warehouse automation and logistics technology and effectively integrating them into solutions.

Complex Stakeholder Management: Navigating the needs and expectations of various internal departments (sales, operations, finance) and external clients.

Global vs. Local Nuances: Adapting global best practices and solutions to meet specific regional regulations, market conditions, and customer operational contexts within the UKI.

Advanced Solution Design Techniques: Opportunities to learn and apply cutting‑edge methodologies in logistics network design, simulation, and automation integration.

Industry Vertical Specialization: Deep dive into the specific supply chain challenges and solutions for key industries Maersk serves (e.g., e-commerce, automotive, pharmaceuticals).

Leadership Development Programs: Access to Maersk's internal leadership training and development programs for career progression.

Industry Conferences & Certifications: Support for attending relevant logistics and supply chain conferences and pursuing professional certifications.

Mentorship: Potential to be mentored by senior leaders within Maersk's global logistics network.

Application Requirements

Candidates should have experience in international supply chains and strong contract logistics experience. A solid understanding of warehouse operations, technologies, and a data-driven approach to solution design is essential.