Communications Officer

North East Ambition; Newcastle upon Tyne; Hybrid; GBP 27,000 - GBP 31,000; Full time

Job summary

A local charity organization in Newcastle upon Tyne is seeking a Communications Officer to enhance its outreach for refugees and asylum seekers. The ideal candidate will possess excellent writing and interpersonal skills, capable of crafting compelling narratives and managing social media interactions. This permanent position offers a flexible 21-hour work week, a salary range of £27,794–£30,688 pro-rata, and a chance to significantly impact community lives while maintaining a healthy work-life balance.

Benefits

6% pension contribution

28 days annual leave plus English Bank Holidays

Qualifications

• Experience in writing compelling client stories and content creation.
• Ability to manage social media channels and media relationships.
• Enthusiastic and organized personality.

Responsibilities

• Raise the profile of Action Foundation and champion services for refugees and asylum seekers.
• Work within the Business Development and Communications Team to boost engagement.
• Coordinate campaigns and manage content creation.

Skills

Excellent writing skills

Strong interpersonal skills

Content creation

Social media management

Campaign coordination

Job description

Overview

We are looking for a Communications Officer to raise the profile of Action Foundation and help us champion our services for refugees and asylum seekers across the North East. You will be an excellent writer with strong interpersonal skills. The successful candidate will be confident in writing compelling client stories, producing compelling content creation, coordinating campaigns, managing our social media channels and media relationships.

Working within the Business Development and Communications Team, we are looking for someone who is enthusiastic, friendly and organised. You'll work with the Team to achieve greater engagement through increased volunteering in our services, giving (financial donations and gifts in kind) from new and existing supporters and influence/opportunities to sustain and develop our work. In return we can offer you a better work-life balance in a vibrant city and a chance to make a real difference to people's lives.

We welcome applications from all sectors of the community, especially those with lived experience of migration. Please note: This post would require the right to work in the UK, a DBS check and the taking up of two references.

Essential information

• Reports to: Business Development & Communications Manager
• Hours: 21 hours per week (flexible working spread across 3-4 days)
• Location: Newcastle Office with option for Hybrid working
• Contract: Permanent contract subject to passing a three-month probation period
• Salary Scale: £27,794 – £30,688 (pro-rata) with 6% pension contribution
• Annual Leave: 28 days + English Bank Holidays (pro rata)
• Application deadline: 12:00pm on Tuesday 24th February 2026
• Job Vacancy Reference: REF0326
• Interviews: planned to be held w/c 2nd March 2026 at Action Foundation, Melbourne Street Newcastle, NE1 2JQ
• Additional information: Please go to Action Foundation website for a link to the Job Description, Application Form and contact details for Business Development & Communications Manager Katie Mitford if you would like an informal chat about the role.