Room Attendant

Caledonian Leisure Ltd; Sandown; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A prominent hospitality company in the UK seeks a Room Attendant to join their team. This role entails cleaning hotel bedrooms and public areas to high standards, ensuring compliance with policies, and delivering exceptional guest experiences. Candidates should possess excellent customer service skills, self-motivation, and effective communication abilities. Benefits include significant discounts, a pension plan, and possible live-in accommodation. Join a team that values contributions and promotes a positive culture.

Benefits

Employee discounts on holiday products

Company pension

Possible live-in accommodation

Free staff parking

Qualifications

• Excellent customer service skills are essential.
• Must be self-motivated and able to work in a fast-paced environment.
• Strong communication skills with a collaborative approach.

Responsibilities

• Clean hotel bedrooms to a high standard.
• Report items for repair and lost property.
• Clean public areas as required.
• Deliver a great guest experience through high-standard cleaning.
• Ensure compliance with hotel policies and safety regulations.

Skills

Customer service skills

Self-motivation

Teamwork

Communication skills

Flexible shift adaptability

Job description

Room Attendant

Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year‑round.

Key Job Responsibilities

• Cleaning hotel bedrooms to a high standard. This involves making beds, dusting, vacuuming, cleaning bathrooms and replenishing supplies.
• Reporting items for repair and lost property.
• Cleaning public areas, as required, e.g. corridors, service areas, toilets.
• Deliver a great guest experience through providing a high standard of cleaning throughout the hotel.
• Ensure compliance with hotel policies, procedures and safety regulations.

About you

• Have excellent customer service skills.
• Demonstrate a can‑do attitude.
• Demonstrate self‑motivation and ability to work in a fast‑paced work environment.
• Have excellent communication skills with a collaborative approach to colleagues and customers.
• Ability to work in a team.
• Ability to work a flexible shift pattern.

Benefits

• Significant employee discounts on companies own holiday products.
• Company pension
• Possible Live‑in accommodation
• Free staff parking – hotel specific

About us

The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK.

At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success.

We believe in involving our people in decision‑making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals.

Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.

Diversity & Inclusion

We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.