Volunteer Service User Advocate & Community Liaison

Get InVOLved Norfolk; Great Yarmouth; On-site; GBP 10,000 - GBP 40,000; Part time

Job summary

A local volunteering initiative in Great Yarmouth seeks a Volunteer Service User Representative. This rewarding role involves engaging with service users, representing their views, and providing feedback to improve services. Ideal candidates have strong listening and communication skills, as well as compassion and understanding for the challenges faced by users. The position requires a commitment to volunteer at least on Mondays and Fridays. This is a fantastic opportunity to make a positive impact in the community.

Qualifications

• Understanding of the challenges faced by those who access our service.
• Ability to represent someone in a non-judgmental and impartial way.
• Good listening and communication skills are essential.
• Compassion and empathy for others is important.

Responsibilities

• Engage with service users by listening to their views and asking for feedback.
• Represent the views and opinions of those who access our services.
• Provide feedback to service users informing them of any changes.
• Promote and encourage ongoing service development.
• Lead on service user meetings.

Skills

Understanding of challenges faced by service users

Good listening and communication skills

Compassion and empathy

Willingness to be open and honest

Job description

A local volunteering initiative in Great Yarmouth seeks a Volunteer Service User Representative. This rewarding role involves engaging with service users, representing their views, and providing feedback to improve services. Ideal candidates have strong listening and communication skills, as well as compassion and understanding for the challenges faced by users. The position requires a commitment to volunteer at least on Mondays and Fridays. This is a fantastic opportunity to make a positive impact in the community.