Weekend Library Assistant

Surrey County Council; Dorking, Leatherhead, Great Bookham; On-site; GBP 10,000 - GBP 40,000; Part time

Job summary

A local government authority in the UK is seeking enthusiastic Weekend Library Assistants for Dorking, Leatherhead, and Bookham Libraries. The role offers a salary of £12.42 per hour for 5 or 6 hours of work weekly and includes generous benefits such as 26 days of holiday, a local government pension, and a supportive working environment. Ideal candidates will have experience in customer service and a passion for community engagement. This is an excellent opportunity to make a positive impact within local libraries.

Benefits

26 days' holiday

Local government salary related pension

Employee Assistance Programme (EAP)

Learning and development resources

Wellbeing and lifestyle discounts

Qualifications

• Proven experience in providing or receiving excellent customer service.
• Evidence of contributing to a community service that made a positive impact.

Responsibilities

• Assist with customer queries and provide reading recommendations.
• Plan events including Rhymetime and Storytime sessions.
• Maintain and present book stock effectively.

Skills

Excellent customer service

Flexibility

Creativity

Initiative

Job description

• Working hours: 5 or 6 hours per week (Saturdays)
• Posted on: 4 February 2026
• Closing date: 22 February 2026
• Directorate: Resources
• Location: Please see advert

Description

This role is based at Dorking, Leatherhead or Bookham Library. The salary for this role is £12.42 per hour for working 5 hours hours per week at Dorking or Leatherhead Libraries, or 6 hours per week at Bookham Library (Saturdays). The full-timeequivalent salary is £23,322 per annum.

We are looking for enthusiastic and self-motivated Weekend Library Assistants to join our dedicated teams at either Dorking, Leatherhead or Bookham Library which together form the Dorking Group. You will be based at your chosen Library, but you will also be required to work at the other libraries in this Group.

Libraries are spaces for social interaction, learning and cultural experiences. Acting as an economic enabler providing support for local communities and businesses, Surrey's libraries offer vital services to all members of their communities.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro rata for part time staff)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

About the Team

Surrey Libraries hold a unique place in our communities. They provide universal access through a programme of reading, learning digital, health and wellbeing activities.

Our vision is for our libraries to become hubs of the community that all are proud of. With excellent customer service at its heart, we need people who share this passion to become more successful.

About the Role

There is something for everyone at Surrey's libraries and the same day never happens twice.

The library is many different things to many different people. Curious readers come looking for their next adventure. Students meet to revise for their exams. Families gather for Storytime and Rhymetime. Special interest groups share their passions and older people access resources and secure their bus pass. Weekend Assistants greet each person with a positive attitude and resilient approach to any request.

Customer service is at the forefront of the library service. They are busy, lively places to work, requiring flexibility, creativity, and initiative. This could mean helping someone with a reading recommendation, thinking up new themes for book displays, planning events or assisting people with information and virtual services. Maintaining, presenting, and processing book stock is also a major part of the role.

The role may include leading craft events, Rhymetime and Storytime sessions, and assisting with other activities directed at both children and adults. From time to time there will be a need for lone working or single staffing at this and other libraries in the area.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following criteria and align with our behaviours:

• Proven experience in providing or receiving excellent customer service.
• Evidence of observing or contributing to a community service that made a positive impact.

To apply, we request that you submit a CV and you will be asked the following 4 questions. Please highlight your strengths and any transferable skills or experience:

• What has motivated you to apply for the Surrey Library Service? (150 words)
• Can you please provide an example when you either provided, or received, excellent customer service? (150 words)
• Our libraries are a vital community resource. Describe an instance where you observed or contributed to a community service making a positive impact. (150 words)
• Can you name 3 things you would do to attract more people to our libraries and what skills you have to help with this? (150 words)

Before submitting your application, we recommend you read the job description and ourLife at Surrey handbook to get an insight into working at Surrey.

If shortlisted for interview, you will be sent interview questions in advance and you will be asked to read a short story.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The job advert closes at 23:59 on 22/02/2026 with interviews planned for week commencing 02/03/2026.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.