Field Service Engineer

Siemens Healthineers AG; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A global medical technology leader is seeking a Service Engineer to provide on-site support for proton therapy equipment in London. You’ll be responsible for maintenance, troubleshooting, and customer training, while working a rotating shift pattern. The ideal candidate has 3-5 years of experience in automation or medical devices, with strong technical skills in hardware and software. Fluency in English is essential. This role fosters professional growth in a diverse and inclusive environment.

Benefits

Flexible working environment

Opportunities for professional growth

Qualifications

• 3 to 5 years dedicated experience in the relevant field.
• Willingness to work in a rotating shift pattern.
• Strong interpersonal communication skills.

Responsibilities

• Providing on-site operation and maintenance of proton therapy equipment.
• Troubleshooting and performing corrective maintenance.
• Training customer personnel on Varian products.

Skills

Experience within automation or medical device industry

Strong hardware and software technical experience

Customer focused attitude

Fluency in English, both written and spoken

Education

Electrical engineering or IT or Mechanical background

Tools

Familiar with Microsoft Office Suite

Experience with SAP or equivalent ERP

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.Completes technical-oriented service tasks of various scopes and supports in planning and managing these tasks.Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.Service Engineer - UCLH - London (On Site)See our Proton Solutions portfolio here:**Scope of responsibilities*** Providing highly visible customer support through the performance of on-site operation, corrective and preventive maintenance of a proton therapy equipment and ancillary devices* Controlling and ensuring that Proton Therapy (PT) device is performing according to specification* Reporting and documenting, key performance indicator on PT devices* Troubleshooting, corrective and preventive maintenance* Working on highly complex installation system in Proton Therapy, including CT Scan and Radiology technology devices, directly on the customer site and no daily travelling will be required* Assisting the customer with Vacuum technology, motion control and robotics* Acting as a trainer to the customer personnel on the Varian Product* Working in small team requiring a minimum of supervision* May be required to specialise in specific technical areas and have some level of cross-functional and overall system knowledge* Preparing detailed records of installation and upgrade work performed into company information systems to ensure accurate updated customer installation information is available to other Varian Medical Systems functions* Maintaining a high degree of professional knowledge and safety consciousness according to VMS guidelines to perform activities under the safest working conditions**Skills & Experience Required*** Experience within automation, or medical device industry* Profound knowledge in electronic and in mechanic, preferably 3 to 5 years dedicated experience* Strong hardware and software technical experience* Electrical engineering or IT or Mechanical background – Electronic or complex IT and software environment* Willingness to work in a rotating shift pattern and during irregular working hours* Demonstrates a customer focused attitude* Articulate and skilled in interpersonal communication* Fluency in English, both written and spoken* Familiar with business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint**Other Desired Skills and Knowledge*** Preferred experience with proton systems* Strong interest in new technology and learning new systems – continuous learning curve* Sound computer usage and debugging skills* Knowledge of networks and networking techniques* Solid understanding of imaging systems* Experience with SAP or equivalent ERP product and productivity software desired* Be based 1 hour from site* Able to work a shift pattern – which includes Nights & Weekends (these will be service weekends during the year, normally 4 plus emergencies as and when they occur)* **Typical shift pattern would be 2 weeks on a day shift between 7am – 3pm or 3pm – 11am*** **Night shift would be every 5-6 weeks you would do a night shift from a Sunday at 11pm – 7am the following day****#LI REMOTE****#LI LONDON****Who we are**: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.**How we work**: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.To find out more about Healthineers’ specific businesses, please visit our company page .As an equal opportunity employer, we welcome applications from individuals with disabilities.**Data Privacy**: We care about your and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register to get started.**Beware of Job Scams:** Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.**To all recruitment agencies**: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.