HR Advisor

Dubizzle Limited; Pocklington; Hybrid; GBP 30,000 - GBP 38,000; Full time

Job summary

A leading IT solution provider in the UK seeks a dedicated HR Advisor in Pocklington. The ideal candidate will be an experienced HR generalist skilled in navigating complex employee relations and HR processes. Responsibilities include advising management on performance issues, managing employee absences, and ensuring compliance with HR policies. The role offers a dynamic workplace culture and a competitive salary package and provides the opportunity to work in a hybrid format.

Qualifications

• Experienced HR generalist with a track record in handling employee relations cases.
• Experience in an office-based sector.
• Experience in a similar-sized organisation (250-500 people).
• Ability to manage complex and sensitive ER matters.
• Strong organizational skills in a fast-paced environment.

Responsibilities

• Advise on complex employee relations matters.
• Manage short- and long-term absence cases.
• Attend and support employee relations meetings.
• Produce accurate documentation including meeting notes.
• Create and update HR policies for compliance.
• Identify opportunities to improve HR processes.
• Deliver training sessions to build manager capability.
• Provide coaching to managers on HR issues.
• Support wider HR operations and onboarding.
• Maintain confidential employee records.

Skills

CIPD Level 5 qualified

Strong and up-to-date knowledge of employment law

Proven ability to manage ER cases independently

Strong knowledge of HR best practices

Confident in influencing and partnering with stakeholders

Proficiency with HRIS (preferably Dayforce)

Strong organizational skills

Education

CIPD Level 5

Tools

HRIS (Dayforce)

Job description

Overview of the role

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.

We are nowvery excitedto grow that team further by hiring a newHRAdvisor whowill provide high-quality, commercially focussed HR support across the organisation.

What will you be doing?

• Advise and support managers on complex employee relations matters, including performance management, disciplinaries (up to and including dismissal), investigations, probationreviewsand absence management.
• Manage short- and long-term absence cases, including Occupational Health referrals and interpretation of recommendations.
• Attend and support employee relations meetings and hearings, ensuring fairness,consistencyand policy compliance.
• Produceaccuratedocumentation, including meeting notes and outcome letters.
• Create, review and update HR policies to ensure legal compliance and alignment with best practice.
• Support the communication and effective embedding of HR policies and processes across the business.
• Identifyopportunities to improve and streamline HR processes, contributing to continuous improvement initiatives.
• Deliver training sessions and workshops to build manager capability and confidence in handling people matters.
• Provide coaching and guidance to managers on HR policies and employee issues.
• Support wider HR operations, including onboarding, engagement initiatives, annual HRprocessesand organisational change activity.
• Maintainaccurateand confidential employee records in line with data protection requirements.

Whyyou shouldapply?

At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise thatit’sour people who are the heart of everything we do.

We do this by providing the encouragement,supportand skill development that you need to be thevery bestyou can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here.

What are we looking for?

The right person for this role willbe an experienced HR generalistwith a fantastictrack recordin handling employee relations cases. We will be looking for somebody who has experience working in a similar office-based sector and within a similar-sized organisation(250-500 people) in a role that has a broad level of responsibility.

Key Skills& Experience:

• CIPD Level 5 qualified
• Strong and up-to-date knowledge of employment law
• Strong knowledge of HR best practices
• Proven ability to manage ER cases independently, including complex and sensitive matters.
• Confident in influencing and partnering with stakeholders at all levels.
• Proficiencywith HRIS (preferably Dayforce)
• Strong organisational skills with the ability to thrive in a fast-paced environment.

Experience working in the IT industry would be abigbonus!

Practical stuff

Where is the role based?
Primary location is our HQ in Pocklington (YO42)on a hybrid basis

What is the salary?
£30-38k

How many interviews?
Following a screen with the RecruitmentManageryou can expect a two-stage interview process

What are the benefits?
You can read about the benefits on offer😊

*Important* BPSS Check

As part of our recruitment process due to the nature of the work we do, all employeesare required toundertake a Baseline Personal Security Standard (BPSS)check. While some employeesrequirefurther security clearance, the BPSS check is a must-haverequirementand all offers of employment are conditional pending the passing of this check

Have you made it this far?
Ifyou’restill reading, we thinkthere’s a strong chance you might be our kind of person.

Here’sthe thing, however—research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if youdon’tcheck every box above, we want to encourage you to introduce yourself.

We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.