Contract Cleaning Manager

Arriva Group; United Kingdom; On-site; GBP 36,000; Full time

Job summary

A regional transport company in the North East is seeking a full-time Cleaning Contract Manager to oversee the cleaning contract for buildings and vehicles. You will manage performance, ensuring compliance with KPIs, and support the engineering team in meeting health and safety standards. The ideal candidate has experience in multi-site contract management and knowledge of cleaning practices. A full UK driving licence is required. This role offers a salary of £35,500 plus benefits.

Benefits

Benefits package

Qualifications

• Experience managing contracts in a commercial environment.
• Knowledge of cleaning industry practices.
• Ability to write clear reports.
• Effective communication skills at all levels.
• Intermediate IT skills, particularly in Excel.
• Ability to deliver financial info for various colleagues.
• Willingness to work flexible hours, including nights or weekends.
• Full current UK driving licence.

Responsibilities

• Manage the area cleaning contract for buildings and vehicles.
• Ensure effectiveness of contract cleaning company.
• Conduct monthly audits of properties.
• Monitor and report on KPIs.
• Coordinate with stakeholders to meet KPIs.
• Approve monthly invoices for payment.
• Manage budgets and project timelines.
• Assist with contract work procurement.
• Produce project plans with targets.
• Ensure compliance with health, safety, and environmental standards.
• Train and develop staff.
• Generate reports in line with contract requirements.

Skills

Contract management

Cleaning industry knowledge

Report writing

Communication skills

Intermediate Excel skills

Financial reporting

Flexibility in work hours

Full UK driving licence

Job description

12 Month FTC

North East regional role

Full time - £35,500 + Benefits

Here at Arriva we expect all our staff to deliver outstanding customer service, putting people first, acting with trust and respect and working collaboratively to deliver successful results. We have an exciting vacancy for a full time Cleaning Contract Manager, working across the North East as part of the Engineering team to support Arriva’s vision and growth strategy.

Reporting to the Fleet Engineer, you will be responsible for managing the overall area cleaning contract for buildings and vehicles across the region.

• Closely manage contract cleaning company.
• Carryout monthly audits of buildings and vehicles
• Monitor KPIs and compile monthly KPI report.
• Leasing with both internal and external stake holders to ensure all KPI’s are met
• Agree monthly invoice before payment.
• Managing budgets, labour requirements, and project timescales
• Assisting with the procurement of new contract work
• Producing project plans and setting programme targets
• Responsible for health, safety and environmental standards being implemented and maintained
• Development and training of staff
• Produce all necessary internal and external reports and ensure all operations are being carried out in line with contract

Role Requirements

• Experience of multi-site contract management within a commercial environment
• Experience or knowledge of cleaning related industry practices
• The proven ability to produce clear written reports
• The proven ability to communicate effective in writing and verbally at all levels
• IT skills including use of Excel to intermediate level
• The ability to produce and deliver financial information for both finance and non-financial colleagues
• To be able to work a flexible time pattern in order to suit the needs of the business. This will include working nights, weekends or early morning starts on a regular basis
• A full current (UK) driving licence (car)