Mechanical Field Service Engineer

GEA Group AG; Warrington; On-site; GBP 30,000 - GBP 45,000; Full time

Job summary

A leading processing technology supplier in the UK is seeking a Field Service Engineer responsible for undertaking maintenance and service tasks at customer sites. The successful candidate should have a mechanical engineering apprenticeship and experience in mechanical fault-finding. Responsibilities also include customer communication and accurate service reporting. Willingness to travel across the UK is essential as this role will involve both field and office-based activities. Join us to be part of a professional team committed to service excellence.

Benefits

Free day to volunteer

Positive working environment

Opportunities for personal development

Qualifications

• Proven experience in a mechanical field service or maintenance role.
• High standard of written communication for professional reporting.
• Full UK driving licence and willingness to travel UK‑wide.

Responsibilities

• Undertake field-based service works at customer sites across the UK.
• Carry out office-based activities including service preparation and reporting.
• Communicate clearly with customers regarding work scope and findings.

Skills

Mechanical fault-finding skills

Customer focus

Organizational skills

Communication skills

Education

Mechanical engineering apprenticeship or equivalent qualification

Job description

Free day to volunteer

About the position

GEA is one of the world’s leading system suppliers to the food, beverage and pharmaceutical industries. Our extensive portfolio spans machinery and complete plants, advanced process technologies, components and a full range of services. Driven by a strong sense of purpose, our more than 18,000 employees worldwide are committed to improving the sustainability and efficiency of production processes across the globe.

Your responsibilities and tasks

Field & Office-Based Working

Undertake field-based service works at customer sites across the UK.

Carry out office-based activities from the Warrington office including service preparation, reporting, technical follow-ups, and planning support.

Maintain flexibility to travel and work away from the office as service demand requires.

Field Service Execution

Preventive maintenance, inspections, corrective repairs, fault finding, overhauls and refurbishments.

Installation and commissioning support where required.

Ensure all work is completed safely, in compliance with GEA standards and customer site requirements.

Customer Support & Communication

Act as a professional GEA representative at all times.

Communicate clearly with customers regarding work scope, findings, and recommendations.

Service Reporting & Documentation

Complete accurate and timely service reports detailing work carried out.

Identify and document follow-up actions and improvement recommendations.

Support service planning through clear feedback on job scope, duration and technical findings.

Work closely with Service Sales, Spare Parts, Engineering and Technical Support teams.

Lead Generation & Upselling

Identify and report opportunities for additional service work, upgrades, and maintenance contracts.

Support service sales growth through technical insight and customer engagement.

Health, Safety & Quality

Adhere to all GEA Health & Safety policies and customer site procedures.

Promote a strong safety culture and compliance with quality standards.

Your profile and qualifications

Mechanical engineering apprenticeship or equivalent qualification.

Proven experience in a mechanical field service or maintenance role.

Strong mechanical fault‑finding and repair skills.

High standard of written communication for professional reporting.

Full UK driving licence and willingness to travel UK‑wide.

Experience within Dairy, Food, Beverage, Chemical or Pharmaceutical industries.

Knowledge of GEA or similar process equipment.

GMP or hygienic design experience.

Personal Attributes

Customer‑focused, professional and safety‑conscious.

Organised, reliable and able to work independently.

Commercially aware with a continuous improvement mindset.

About GEA

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Equal Opportunity Employer

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.