Sales Receptionist

Love Recruitment Limited; High Wycombe; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A Fitness Company in High Wycombe seeks a Sales Receptionist responsible for engaging members and promoting the gym's offerings. The role involves converting enquiries into memberships, managing reception tasks, and supporting community initiatives. Ideal candidates will be confident, organized, and have a customer service focus. Competitive pay of £12.75 per hour plus bonuses and full-time hours in a supportive environment are offered. Opportunities for personal growth and gym membership included.

Benefits

Quarterly bonuses

Free gym membership

Access to rewards and savings platform

Qualifications

• Friendly, confident, and professional demeanor.
• Comfortable in a fast-paced customer-facing role.
• Willingness to learn and adopt new technologies.

Responsibilities

• Convert enquiries, walk-ins, and trials into memberships.
• Deliver professional tours of the gym.
• Support member retention through engagement.
• Organize and promote member events.

Skills

Customer service skills

Sales focus

Organizational skills

Communication skills

Job description

Overview

Sales Receptionist

Snap Fitness High Wycombe

Pay: £12.75 per hour + Quarterly Discretionary Bonus

Hours: Full time – 30-40 hours per week (including evenings and weekends on a rota)

The Role

As a Sales Receptionist, you will be the main point of contact for members and prospective members and play an active role in the commercial and cultural success of the gym.

This is not a passive reception role. You will contribute to:

• Membership sales and conversion
• Member engagement and retention
• Creating an inspiring, community-led gym environment

Key Responsibilities

• Converting enquiries, walk-ins, and trials into memberships
• Delivering confident, professional tours of the gym
• Providing a warm, consistent welcome to members and visitors
• Supporting member retention through follow-ups and engagement
• Helping organise and promote member events, challenges, and community initiatives
• Supporting social media content and local promotional activity
• Using club systems to track activity, manage enquiries, and improve conversion
• Managing reception admin, calls, emails, and daily tasks
• Maintaining high standards of cleanliness, safety, and presentation

About You

This role would suit someone who is:

• Friendly, confident, and professional
• Comfortable working in a fast-paced, customer-facing environment
• Sales-focused but supportive, not pushy
• Organised, reliable, and hands-on
• Creative and interested in events and community engagement
• Comfortable using digital systems and social platforms
• Willing to learn, develop new skills, and adopt new technology

Experience in sales, customer service, hospitality, or fitness is helpful, but not essential. Attitude, work ethic, and willingness to learn are more important.

Why Join Us

• Competitive hourly rate of £12.75 plus a discretionary quarterly bonus
• Full-time, stable role within a growing gym group
• Supportive management and clear expectations
• Opportunity to develop skills in sales, events, and engagement
• Free gym membership
• Access to a rewards and savings platform
• Progression opportunities

This role is ideal for someone who wants to be involved, visible, and part of a gym that values both its members and its team — not just someone to sit behind a desk.