Estates Housing Officer — Build Stronger Communities

Connected Local Government; Harrogate; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A regional housing authority in Harrogate seeks a dedicated housing professional to manage council homes and support tenants. The role includes resolving tenancy issues, promoting tenant involvement, and collaborating with various teams. Candidates should demonstrate a confident use of English and a commitment to community service. Opportunities for professional growth and a supportive work culture are offered.

Benefits

Professional growth opportunities

Supportive team culture

Qualifications

• Experience in housing services or a related field is preferred.
• Ability to communicate effectively with diverse groups.
• Commitment to community engagement and support.

Responsibilities

• Allocate and manage council homes to assist residents.
• Support new tenants through the duration of their tenancy.
• Address breaches of tenancy with fair resolution.
• Promote community involvement among tenants.
• Collaborate with internal teams and external partners.
• Maintain accurate casework records for service improvement.

Skills

Confident use of English

Ability to manage relationships

Problem-solving skills

Record-keeping ability

Job description

A regional housing authority in Harrogate seeks a dedicated housing professional to manage council homes and support tenants. The role includes resolving tenancy issues, promoting tenant involvement, and collaborating with various teams. Candidates should demonstrate a confident use of English and a commitment to community service. Opportunities for professional growth and a supportive work culture are offered.