Receptionist

Fashion Institute of Design & Merchandising; Greater London; On-site; GBP 10,000 - GBP 40,000; Full time

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: https://www.hdrinc.com/our-story Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

About the Role

As our Receptionist, you’ll be the first point of contact for clients, visitors, and colleagues, setting the tone from the moment someone walks through the door or picks up the phone. This is more than answering calls, It’s about creating a professional, organised, and positive experience every single day.

About You

We’re looking for a friendly, professional, and proactive Receptionist to be the welcoming face of HDR. This is a pivotal role for someone who enjoys people, thrives in a busy environment, and takes pride in keeping everything running smoothly from the front desk outwards.

Responsibilities

• Answer and direct calls via the Switchboard
• Book and assist with 28 meeting room spaces
• Meet and greet all guests and showing them to their meeting room
• Open and distribute post
• Assist with Admin inbox
• Maintain weekly Fire warden / first aid schedule for London
• Assist with locker allocations / maintenance
• Assist with office events / Town Hall set ups etc
• Organise and log CPD’s
• Book and clear meeting rooms
• Assist with booking travel for staff as required
• Ordering and keeping supplies stocked for London office
• Binding office documents
• Ensuring notice boards are relevant and up to date

Requirements

• GCSEs including Maths and English or equivalent
• Self‑motivated, detail‑oriented professional, ability to multitask a must
• Proficiency with MS Office including Word and Outlook
• Ability to handle confidential information
• Flexibility and ability to prioritize and handle multiple tasks and various managers in a fast‑paced environment
• Excellent verbal and written communication skills including grammar, punctuation, proofreading, spelling and telephone skills
• An attitude and commitment to being an active participant of our employee‑owned culture is a must

What We Believe

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Primary Location

United Kingdom-England-London

Industry

Administrative

Schedule

Full‑time

Employee Status

Regular

BusinessClass : Marketing and Admin

Job Posting

Feb 10, 2026

At HDR, we are committed to the principles of employment equity.

We are an affirmative action and equal opportunity employee.

We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.

Ready to learn more? Let's work together to make great things possible.

We design solutions to the world's greatest challenges. We're always looking for great talent to join our global teams.