Collections Specialist - Flexible Hours & Growth

Jacobs Enforcement Ltd; Kilmarnock; Hybrid; GBP 25,000; Full time

Job summary

A leading debt collection service provider in Kilmarnock is seeking a Collections Specialist to join their dynamic team. The role involves managing payment solutions for outstanding debts through inbound and outbound calls. Key qualifications include strong interpersonal skills, resilience, and a positive work ethic. The company offers a competitive salary of £24,570 per annum, along with a robust training program and generous annual leave. The position allows for flexible working hours and includes various employee benefits.

Benefits

Competitive salary

Flexible working hours

Generous annual leave allowance

Company pension scheme

Health cash plan

Death in service benefit

Extensive training programme

Qualifications

• Experience in a target-driven role or negotiating finances is desirable.
• Positive attitude with strong work ethics.

Responsibilities

• Handle inbound and outbound calls to negotiate payment solutions.
• Manage a portfolio of accounts and make recovery decisions.
• Participate in ongoing training and mentorship.

Skills

Strong interpersonal and negotiation skills

Resilience and ability to handle challenging conversations

Self-motivated with excellent time management skills

Target and results driven

Ability to build trust and relationships quickly

Understanding of GDPR

Job description

A leading debt collection service provider in Kilmarnock is seeking a Collections Specialist to join their dynamic team. The role involves managing payment solutions for outstanding debts through inbound and outbound calls. Key qualifications include strong interpersonal skills, resilience, and a positive work ethic. The company offers a competitive salary of £24,570 per annum, along with a robust training program and generous annual leave. The position allows for flexible working hours and includes various employee benefits.