E-Learning & Library Support Apprentice

Haringey GP Federation; Portsmouth; On-site; GBP 25,000; Full time

Job summary

A prominent NHS Trust is seeking a motivated E-Learning Clerical Support Apprentice in Portsmouth. This role involves providing exceptional support for eLearning and library services to healthcare professionals. You'll engage with various staff to facilitate their training needs, manage customer inquiries, and assist with digital platforms. Enthusiastic candidates who enjoy helping others, possess strong IT skills, and seek career development opportunities are encouraged to apply. This position offers a supportive learning environment and a permanent contract.

Benefits

On-site nursery

Access to a wellness centre

Staff networks support

Qualifications

• A good general education, including 5 GCSEs (or equivalent) at Grade 4/C or above, specifically including English Language.
• Proven experience working in a customer-facing environment.
• Previous experience in a role that involves regular use of computers.

Responsibilities

• Act as the first point of contact for staff, helping them navigate platforms.
• Provide basic training and troubleshooting for Trust staff.
• Assist with the setup and execution of induction sessions.
• Manage professional correspondence and maintain calendars.

Skills

Customer service skills

Computer proficiency

Communication skills

Organizational skills

Education

5 GCSEs at Grade 4/C or above

Tools

Microsoft Office

Online databases

Job description

A prominent NHS Trust is seeking a motivated E-Learning Clerical Support Apprentice in Portsmouth. This role involves providing exceptional support for eLearning and library services to healthcare professionals. You'll engage with various staff to facilitate their training needs, manage customer inquiries, and assist with digital platforms. Enthusiastic candidates who enjoy helping others, possess strong IT skills, and seek career development opportunities are encouraged to apply. This position offers a supportive learning environment and a permanent contract.