E-Grocery Senior National Account Manager

Jdeprofessional; Maidenhead; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading coffee company in the UK is seeking an E-Grocery Senior National Account Manager to enhance their online execution strategy across top retailers. The ideal candidate will have 3-5 years of FMCG account management experience and strong relationship-building skills. This role offers the opportunity to work collaboratively in a fast-paced environment and drive profitable growth in online grocery sales.

Qualifications

• Minimum 3-5 years’ experience in FMCG account management.
• Experience managing online accounts.
• Proven ability to establish new relationships and partnerships.
• Strong relationship-building skills.
• Excellent communication skills to engage others and build networks.
• Experience delivering a Joint Business Plan (JBP).
• Knowledge of retailer systems.
• Willingness to travel.
• Legal right to live and work in the UK.

Responsibilities

• Work closely with the Ecommerce Controller to deliver online execution strategy.
• Drive profitable growth for JDE and retailers.
• Plan and deliver an online Joint Business Plan.

Skills

Account management

Relationship building

Communication skills

Online strategy execution

Proficiency in English

Tools

Excel

PowerPoint

Job description

E-Grocery Senior National Account Manager

Sales Maidenhead Full-time United Kingdom

Job Description

Primary goals and objectives

• Work closely with the Ecommerce Controller to deliver our online execution strategy across our top 4 retailers.
• Drive profitable growth for both JDE and our Top 4 retailers to increase our online share ahead of in-store sales.
• Plan, develop, and deliver an online Joint Business Plan with our Top 4 retailers.
• Collaborate with Top 4 retailers to optimize their product listings and online presence.
• Act as a thought leader in our online value creation story and the delivery of our online grocery roadmap.
• Serve as the primary contact for our customers, providing expertise in online strategy and execution.
• Own our online execution plans, ensuring they align with and complement in-store plans.
• Measure our online media activity to ensure strong ROI.
• Work with Digital Marketing and agencies (such as Havas) to execute sponsored search campaigns to increase visibility and sales.
• Own CASA KPIs across Top 4 Accounts to ensure effective online execution.

Qualifications

Required Experience and competencies

• Minimum 3-5 years’ experience in FMCG account management.
• Experience managing online accounts.
• Proven ability to establish new relationships and partnerships.
• Strong relationship-building skills.
• Excellent communication skills to engage others and build networks.
• Experience delivering a Joint Business Plan (JBP).
• Knowledge of retailer systems such as DH.
• Willingness to travel and be mobile.
• Proficiency in English.
• Good knowledge of Excel and PowerPoint.
• Legal right to live and work in the UK.

Additional Information

At JDE, we are proud of our passionate and driven associates who challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JACOBS DOUWE EGBERTS: A coffee for everyone in the UK. Working with us means making an impact in a fast-paced, collaborative environment. We celebrate success and support one another. Our diverse team is committed to doing the right thing globally. Your achievements will be recognized here.

Jacobs Douwe Egberts is a global coffee & tea company, serving consumers in over 80 countries with iconic brands including TASSIMO, L'OR, DOUWE EGBERTS, KENCO, PRET, and ILLY.

#li-hybrid

Company Description

It’s amazing what can happen over a cup of coffee.

At JDE, we recognize that Ecommerce will continue to be crucial for growth in the UK coffee category. Over the next five years, online sales are expected to become the largest growth driver for both the category and JDE. We have created a new role to help implement our online strategy within our grocery channel. As our Online National Account Manager, you will bring this strategy to life for our Top 4 online retailers and work with our account teams to execute a fully omnichannel approach.

Reporting to the Ecommerce Controller, you will be part of the Ecommerce Team within the wider Sales function and collaborate closely with our Top 4 customer teams to align online and in-store strategies.