E-Commerce Assistant

Finesse; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A fashion technology innovator based in London is seeking an E-Commerce Assistant to enhance the online shopping experience. The successful candidate will manage product uploads, monitor site performance, and collaborate with marketing and operations teams. Ideal applicants have 1-2 years in e-commerce and strong attention to detail, ensuring brand alignment and optimized digital presence.

Benefits

Generous allowances for meals

Transportation benefits

Diverse and inclusive work environment

Qualifications

• Experience with end-to-end project management.
• Ability to work cross-functionally.
• Proven experience in inventory tracking.

Responsibilities

• Manage Shopify updates and product uploads.
• Monitor site functionality and resolve issues.
• Prepare sales and product performance reports.

Skills

Attention to detail

Organizational skills

Excellent communication

Proactive approach

Education

1-2+ years in e-commerce

Tools

Shopify

Google Workspace

Power BI

Job description

Overview

Role: E-Commerce Assistant

Reporting to: Senior Brand Manager

Company: FINESSE

Direct message the job poster from FINESSE

The Role

In this role, you’ll support everything from product uploads and site merchandising to campaign launches and performance tracking, ensuring a phenomenal digital experience. You’ll work closely across marketing, creative, and operations to keep products, content, and promotions accurate, brand-aligned, and optimized for sales.

Key Responsibilities

• Manage Shopify updates, including product uploads, site merchandising, and content
• Support inventory tracking, restocks and maintain accurate product information and pricing
• Monitor site functionality, flag and resolve issues quickly
• Monitor site functionality, conduct daily/weekly site audits and prepare reports
• Assist in campaign execution, including product collections, promotions, and sale launches
• Collaborate with marketing to ensure creative assets and product launches are delivered on time
• Prepare and maintain sales, traffic, and product performance reports using tools like Google Analytics, Power BI, or other analytics platforms
• Support customer journey improvements through testing
• Coordinate with external vendors, partners, and marketplaces for product setup and maintenance
• Maintain organized asset libraries and product information in shared systems (Dropbox, Miro)
• Assist with cross-functional projects involving marketing, merchandising, logistics, and creative teams

Recommended Background

• 1-2+ years in e-commerce, merchandising, or retail operations (fashion experience a plus)
• Strong attention to detail and organizational skills
• Proven experience with end-to-end project management and execution
• Familiarity with Shopify, Dropbox, Miro and Google Workspace
• Ability to work cross-functionally and manage multiple priorities
• Excellent written and verbal communication skills
• A proactive approach and eagerness to learn

What You’ll Love at FINESSE

• Being at the forefront of revolutionizing the fashion industry with AI-driven innovation.
• A close-knit, world-class team passionate about changing the face of fashion.
• A diverse and inclusive work environment that values individuality.
• Competitive benefits, including generous allowances for meals and transportation.

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Marketing, Administrative, and Project Management
• Industries: Retail Apparel and Fashion and Technology, Information and Media

London, England, United Kingdom