Duty Manager: Lead Shifts & Elevate Guest Experience

Prezzo Ltd; Swadlincote, Bletchley, Leeds; On-site; GBP 60,000 - 80,000; Part time

Job summary

A dining establishment in Swadlincote is seeking a Duty Manager to lead the team during shifts, ensuring excellent customer service and supporting restaurant operations. Responsibilities include acting as keyholder, leading service in the absence of management, and enhancing guest experiences. Ideal candidates are experienced in hospitality roles, possess strong communication skills, and are eager to develop into leadership roles. The position offers competitive pay, tips, and various team perks.

Benefits

Free meals on shift

50% staff discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Qualifications

• Experience in a hospitality team role like server, bartender, or supervisor.
• Confidence to lead a team during busy service.
• Strong communication and people skills.

Responsibilities

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM/Assistant Manager is not present.
• Support smooth handover between shifts and maintain communication with managers.

Skills

Leadership

Communication

Teamwork

Customer service

Job description

A dining establishment in Swadlincote is seeking a Duty Manager to lead the team during shifts, ensuring excellent customer service and supporting restaurant operations. Responsibilities include acting as keyholder, leading service in the absence of management, and enhancing guest experiences. Ideal candidates are experienced in hospitality roles, possess strong communication skills, and are eager to develop into leadership roles. The position offers competitive pay, tips, and various team perks.