Driver Controller

Directaccident; Potters Bar; On-site; GBP 20,000 - 30,000; Full time

Job summary

A transportation company based in Potters Bar is seeking a Driver Controller Support. This full-time role is essential for ensuring smooth operations, handling drivers' administration, and maintaining effective communication. The ideal candidate should possess a clean driving licence, strong organisational skills, and experience in transport or logistics. We offer a competitive salary along with benefits including 22 days holiday and a pension scheme.

Benefits

Competitive salary

22 days holiday allowance

Employee Assistance Programme

Workplace pension scheme

Qualifications

• Must hold a clean, valid driving licence.
• Over 25 years old for insurance purposes.
• Previous experience in transport or logistics is desirable.

Responsibilities

• Process drivers’ timesheets and availability schedules.
• Handle requests from the Legal department.
• Monitor daily claims and driving hours.
• Manage petty cash and parking charges.
• Order and manage drivers’ uniforms.
• Support driver discipline and training.

Skills

Strong communication skills

Organisational skills

Proficient in Microsoft Office

Detail-oriented

Professional attitude

Job description

DAMS offers a great opportunity for your career progression. A very friendly and supportive team.

Position Type: Full Time – Monday to Friday between – 10:00am – 7:00pm

Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by another party. In that time, we have helped thousands of clients by taking away the worry and inconvenience that inevitably result from an accident caused by somebody else.

We are looking for a Driver Controller Support to join our team. This role is key to ensuring operational efficiency, high‑quality administration, and excellent customer service. You will support the Driver Controllers in managing day‑to‑day processes, monitoring driver performance, and maintaining smooth communication across departments.

If you are ambitious, driven, and looking for a stimulating career, we would love to hear from you.

Responsibilities

• Process drivers’ timesheets, holiday requests, and availability schedules.
• Handle requests from the Legal department (driver visits, court bundle deliveries).
• Monitor daily claims, driving hours, and driver utilisation.
• Manage petty cash, parking, congestion charges, Dartford Crossing payments, and PCNs.
• Order and manage drivers’ uniforms.
• Oversee driver sign‑in/sign‑out processes and prepare future workbooks.
• Support driver discipline and training, reporting trends in errors and behaviour.
• Provide cover for Driver Controllers when required and assist with ad hoc tasks.

About You

• Over 25 years old (for insurance purposes).
• Must hold a clean, valid driving licence.
• Strong communication and organisational skills.
• Excellent administration and record‑keeping abilities.
• Proficient in Microsoft Office, especially Excel.
• Previous experience in transport, logistics, or driver management is desirable.
• Confident in supervising and supporting drivers to achieve operational standards.
• Detail‑oriented, proactive, and able to thrive in a fast‑paced environment.
• Positive, professional attitude with a commitment to customer satisfaction.

What we offer in return:

We offer a clean professional office working environment in Potters Bar. A competitive salary including 22 days holiday allowance plus 8 bank holidays. Employee Assistant Programme. Workplace pension scheme. The opportunity to develop a rewarding and successful career.

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