Drainage Engineer

Metro Rod Limited; Birmingham; On-site; GBP 26,000 - 32,000; Full time

Job summary

A drainage service provider based in Birmingham is looking for a Drainage Engineer. The role involves cleaning, repairing, and maintaining drains while providing exceptional customer service. Candidates should have at least 2 years of experience in domestic and commercial drainage, with specific skills in high-pressure water jetting and surveying. The position offers various benefits, including personal development guidance and a pension plan, along with a competitive salary range.

Benefits

Branded uniform

Company Pension

20 days holiday plus bank holidays

Benefits scheme with discounts at various retailers

Qualifications

• Minimum 2 years’ experience in domestic & commercial drainage.
• Full UK driving licence required.
• Must live in the Birmingham area.

Responsibilities

• Carry out cleaning, clearance, repair, and maintenance of drains.
• Operate high-pressure water jetting equipment safely.
• Provide exceptional customer service and technical expertise.
• Record work details accurately using internal systems.
• Communicate effectively with clients and colleagues.
• Participate in on-call rota for 24/7 client service.

Skills

High pressure water jetting experience

Confined spaces experience

Surveying experience

Problem-solving ability

Technical knowledge

Job description

Drainage Engineer

Metrorod Birmingham

£26,000 - £32,000 DOE per annum plus benefits, on-call & overtime
Full time, permanent

Metro Rod work with the likes of Tesco, Marks and Spencer, Mitie, Clarion, Axa, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast‑growing and dynamic business and part of an ever‑expanding group Franchise Brands.

Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage.

Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one‑stop shop for keeping water and waste flowing.

What does it entail?

• Carrying out a range of services associated with the cleaning, clearance, repair and maintenance of our customers’ drains
• Operation of High‑Pressure Water Jetting Equipment in line with rigorous safety standards
• Carrying out surveys
• Providing an exceptional standard of customer service and technical expertise
• Accurately recording work/job details via a range of bespoke internal/client systems and applications
• Communicate effectively with high profile commercial and domestic clients and Metro Rod Support Centre colleagues to ensure excellent customer service is provided at all times
• Being part of an on‑call rota to help service our clients 24/7 / 365 days a year.

What we expect from you:

• High pressure water jetting and confined spaces experience
• Surveying experience
• Minimum 2 years’ experience in domestic & commercial drainage
• Excellent problem‑solving ability with sound technical knowledge
• Have a positive, flexible, can‑do attitude
• Want to be part of a growing and progressive business
• Be willing to work some unsociable hours
• Full UK driving licence
• Must live in the Birmingham area

What you will receive

• Personal development
• Branded uniform
• Ongoing Health & Safety and new skills training
• Benefits scheme including 4% off at Tesco, 8% off at ASOS, 8% off at Just Eat 10% off at Pizza Hut, 10% off at Green King and many more
• Company Pension
• 20 days holiday, plus bank holidays