Domiciliary Care Coordinator (Reading, Berkshire)

Verity Healthcare Limited; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A domiciliary care provider based in Reading is seeking a Domiciliary Care Coordinator to manage care worker schedules and oversee the quality of care services. This role involves maintaining care plans, ensuring compliance with regulatory standards, and addressing client feedback. Candidates should have prior experience in a similar role and possess strong communication and leadership skills. In return, the company offers a comprehensive benefits package and a supportive working environment.

Benefits

Paid Training and CPD

Referral Bonus Scheme

Opportunities for Career Progression

Bicycle Scheme

Employee Assistance Programme

Mentoring & Coaching for Excellence

Qualifications

• Minimum experience in domiciliary care management.
• Proven leadership in coordinating care services.
• Knowledge of CQC standards and regulations.

Responsibilities

• Oversee scheduling and supervision of care workers.
• Maintain care plans and manage compliance with standards.
• Handle client queries and feedback professionally.

Skills

Previous experience as a Care Coordinator

Excellent communication skills

Organisational skills

Problem-solving skills

Understanding of care regulations

Ability to manage multiple priorities

Competence using electronic rostering software

Full UK driving licence

Tools

CarePlanner software

Job description

Domiciliary Care Coordinator (Reading, Berkshire)

Domiciliary Care Coordinator

Location: RG1, Reading, Berkshire
Salary: £12.75 – £13.10 per hour + Pension scheme
Job Type: Full-Time / Part-Time, Permanent
Start Date: Immediate

About Us

Verity Healthcare Limited is a domiciliary care company operating with trained care workers who attend to the needs of our service users in their own homes. We work with local authorities, the NHS, CCGs, private hospitals, and private clients. We provide a wide range of care services to help our clients maintain their independence and quality of life in their homes.

Verity Healthcare Limited is looking for passionate and caring healthcare assistants to join our enthusiastic team of domiciliary carers. We are recruiting individuals who embody our core values — kindness, accountability, excellence, and passion — and who take pride in providing exceptional support for individuals in need. You must be eager to grow, develop your skills, and make a genuine difference every day.

Role Overview

As a Domiciliary Care Coordinator, you will oversee the scheduling and supervision of care workers, ensuring that each service user receives the right care at the right time. You will also maintain care plans, manage rotas, and ensure compliance with CQC standards and internal policies. This position plays a vital role in maintaining the quality, safety, and consistency of our care services.

Main Duties

• Coordinate and manage care worker schedules to ensure full coverage of all client visits.
• Monitor service quality through regular communication and review visits.
• Maintain up-to-date care plans and ensure documentation accuracy.
• Support recruitment and onboarding of new care workers as required.
• Handle client queries, feedback, and complaints professionally and promptly.
• Ensure compliance with all health and safety, CQC, and Verity Healthcare standards.
• Promote teamwork and provide ongoing support and guidance to field staff.
• Assist with rota planning and ensure care continuity for service users.

Skills & Experience

• Previous experience as a Care Coordinator, Team Leader, or Senior Care Worker in domiciliary care.
• Excellent communication, organisational, and problem-solving skills.Strong understanding of care regulations, best practices, and CQC standards.
• Ability to manage multiple priorities and work under pressure.
• Competence in using electronic rostering or monitoring software (e.g., CarePlanner).
• Full UK driving licence (mandatory).

We Offer

• Paid Training and CPD
• Referral Bonus Scheme
• Opportunities for Career Progression
• Bicycle Scheme
• Employee Assistance Programme
• Mentoring & Coaching for Excellence

Why Join Us?

• Supportive and friendly working environment.
• Professional development and clear career pathways.
• Comprehensive training and induction programme.
• Competitive salary and benefits package.
• Employee well-being and assistance initiatives.

How to Apply

If you are passionate about providing outstanding care and meet the requirements above, we would love to hear from you. Please submit your CV and a short cover letter outlining your experience and suitability for this role.

Verity Healthcare is committed to safeguarding and promoting the welfare of our clients. All successful applicants will undergo:

• Enhanced Disclosure and Barring Service (DBS) check
• Verification of qualifications and experience
• Comprehensive reference checks (including a recent employer reference)