Director – United Kingdom

Trade Tech Inc.; Remote; GBP 70,000 - 90,000; Full time

Job summary

A leading logistics technology firm is seeking an accomplished logistics professional in the UK to lead its operations. The ideal candidate will have over 10 years of experience in freight forwarding, customs compliance, and multi-modal operations, driving business strategy and ensuring operational excellence. This role involves managing client relationships, enhancing service delivery, and ensuring compliance with UK regulations. The position offers a competitive salary, benefits, and growth opportunities within a global organization.

Benefits

Competitive salary

Performance-based incentives

Professional development opportunities

Work with cutting-edge technology

Qualifications

• 10+ years of experience in freight forwarding and logistics, with deep understanding of UK and European markets.
• Strong working knowledge of ocean, air, road, and rail freight operations.
• Proven track record of managing complex sales cycles and leading business operations.
• Current understanding of UK customs processes and regulations.

Responsibilities

• Develop and execute a business strategy for UK operations.
• Own the full sales cycle, meeting revenue targets.
• Manage UK operations and service delivery across all freight modes.
• Lead client onboarding to ensure high customer satisfaction.
• Oversee compliance operations with UK customs regulations.
• Monitor competitive landscape to inform strategy.

Skills

Freight forwarding expertise

Customs compliance

Sales management

Multi-modal operations

Technology solutions articulation

Market intelligence analysis

Tools

Logistics software platforms

TMS systems

Job description

Job Overview

Our comprehensive Syrinx platform offers end‑to‑end logistics technology solutions across ocean, air, road, and rail freight modes. From quotes to cash, Syrinx integrates sales, operations, compliance, automated security filings (including UK Safety & Security and IC2 ENS), rate management, and financial processes, enabling businesses to streamline global trade operations while ensuring regulatory compliance and maximizing profitability.

We are expanding our UK operations and seeking an accomplished logistics professional with comprehensive experience in freight forwarding, customs compliance, and multi‑modal operations who can lead all aspects of our UK business, from new client acquisition to service delivery and compliance management across ocean, air, road, and rail freight.

Key Responsibilities

• Develop and execute a comprehensive business strategy for Trade Tech’s UK operations, driving market expansion across freight forwarders, carriers, NVOCCs, logistics providers, and customs brokers.
• Own the full sales cycle from prospecting to closure, consistently meeting revenue targets through effective pipeline management and strategic account development across all freight modes.
• Manage day‑to‑day UK operations and service delivery, coordinating with global teams to maintain quality standards, monitor KPIs, and ensure operational excellence across all Syrinx modules.
• Lead client onboarding and implementation, ensuring high levels of customer satisfaction, retention, and platform adoption through regular business reviews and proactive account management.
• Oversee compliance operations, including UK Safety & Security declarations and IC2 ENS filings, ensuring adherence to UK and European customs regulations across all transport modes.
• Represent Trade Tech at industry events, conferences, and customs forums, building a strong network within UK logistics and compliance communities.
• Develop pricing strategies and commercial proposals, managing client relationships at C‑level and operational levels while providing accurate sales forecasting to leadership.
• Monitor competitive landscape and provide market intelligence to inform strategy, identifying emerging trends, regulatory changes, and opportunities for innovation.
• Manage relationships with UK customs authorities and key industry stakeholders, staying current on regulatory developments and market dynamics.
• Collaborate with global Sales, Product, Marketing, Customer Success, and Compliance teams, providing UK market feedback to inform product roadmap and development priorities.

Key Requirements

• Industry Expertise: 10+ years of experience in freight forwarding, logistics, shipping, customs brokerage, or related supply chain sectors with deep understanding of UK and European markets.
• Multi‑Modal Knowledge: Strong working knowledge of ocean, air, road, and rail freight operations and compliance requirements.
• Compliance Proficiency: Demonstrated expertise in customs compliance, security filings, and specifically UK Safety & Security declarations and IC2 ENS regulations across transport modes.
• Sales & Leadership: Proven track record of driving revenue growth, managing complex sales cycles, and leading business operations.
• Technology Acumen: Experience with logistics software platforms, TMS systems, or customs filing solutions; ability to articulate technical solutions to diverse audiences, and a desire to sell cutting‑edge software solutions to the forwarding market.
• Desire and drive to be part of a technology revolution.
• Regulatory Knowledge: Current understanding of UK customs processes, HMRC requirements, and EU customs regulations.
• Business Management: Experience managing P&L, forecasting, budgeting, and operational.

Benefits

• Industry Leadership: Join a global leader in logistics technology with 25+ years of proven success and innovation.
• Comprehensive Role: Support the entire UK market across sales, operations, and compliance.
• Growth Opportunities: Shape and lead Trade Tech’s UK expansion during a pivotal growth phase.
• Competitive Package: Attractive base salary plus performance‑based incentives and benefits.
• Global Platform: Work with cutting‑edge technology and a world‑class team across 14 countries.
• Professional Development: Access to ongoing training, industry events, and career advancement opportunities.
• Innovative Culture: Be part of a forward‑thinking company driving AI and automation in global trade.

Location

United Kingdom

Employment type

Full‑Time | Remote with Travel

Vacancy closing date

February 4, 2026