Director of NHS 111 & Urgent Care Services

DHU Health Care; East Midlands; On-site; GBP 109,000 - 127,000; Full time

Job summary

A not-for-profit healthcare provider in the United Kingdom is seeking a Director of NHS 111 Services to lead strategic and operational governance of their NHS 111 service. This role involves overseeing complex 24/7 operations across multiple regions while ensuring high-quality care and patient experience. The ideal candidate will have significant leadership experience in urgent care services, financial management skills, and a passion for social value creation. Join us to shape the future of urgent care and drive impactful change.

Qualifications

• Proven track record in leading large-scale healthcare operations.
• Experience in regulated call centre environments.
• Commitment to quality, inclusion, and wellbeing.

Responsibilities

• Provide leadership for NHS 111 services across multiple regions.
• Oversee complex 24/7 operations and deliver patient care.
• Build partnerships with Integrated Care Systems and commissioners.

Skills

Senior leadership experience in urgent care services

Governance and financial management skills

Service innovation and digital transformation

Ability to inspire and develop teams

Collaboration and partnership skills

Job description

A not-for-profit healthcare provider in the United Kingdom is seeking a Director of NHS 111 Services to lead strategic and operational governance of their NHS 111 service. This role involves overseeing complex 24/7 operations across multiple regions while ensuring high-quality care and patient experience. The ideal candidate will have significant leadership experience in urgent care services, financial management skills, and a passion for social value creation. Join us to shape the future of urgent care and drive impactful change.