Digital Trainer

OCU Group; Preston; On-site; GBP 30,000 - 60,000; Full time

Job summary

A technology and operations firm based in Preston is seeking a Digital Trainer to lead training initiatives for the OCU One platform and other digital systems. The role involves delivering impactful training, supporting user adoption, and ensuring compliance across multiple UK sites. Ideal candidates will have experience in training or change management in a tech environment. This position emphasizes values of integrity, collaboration, and inclusion.

Qualifications

• Experience with change management initiatives in tech or operations context.
• Desirable familiarity with ERP platforms or operational digital systems.
• Ability to implement user adoption strategies.

Responsibilities

• Deliver engaging training to operational teams across multiple UK sites.
• Provide post-launch support and ensure compliance of digital tools.
• Act as a link between technology and day-to-day operations.

Skills

Proven experience delivering training

Familiarity with Microsoft Dynamics

Solid understanding of project rollout methodologies

Willingness to travel across the UK

Job description

OCU Digital is leading the charge in digital transformation, equipping our teams with cutting‑edge technology to drive operational efficiency. We are seeking passionate and dynamic Digital Trainers based in Preston to help our operational teams successfully adopt and utilize the OCU One platform and other digital systems. If you're a strong communicator, a natural trainer, and thrive in a fast‑paced, ever‑evolving environment, we want to hear from you!

The Role

As the Digital Trainer, you will be at the forefront of our digital transformation efforts, delivering engaging and impactful training to operational teams across multiple UK sites. Acting as a vital link between technology and day‑to‑day operations, you’ll ensure that OCU One and related digital tools are successfully adopted and effectively used to drive operational excellence. You’ll provide training, offer post‑launch support, and ensure compliance, all while working closely with various teams to maximize adoption and performance.

Skills and Qualifications

• Proven experience delivering training, onboarding, or change management initiatives within a technology or operations context.
• Familiarity with Microsoft Dynamics, ERP platforms, or operational digital systems (e.g., warehouse management, WFM) is highly desirable.
• Solid understanding of project rollout methodologies and user adoption strategies.
• Willingness and ability to travel regularly across the UK to support training and operational needs.
• Reporting to the Head of Digital Training and working closely with Programme Leads, Project Managers, IT Teams, and Regional & Local Operations Managers.

Driven by values, powered by inclusion

At OCU, our values guide everything we do: integrity, collaboration, respect, innovation and one company united. They shape how we work with our clients, communities, and each other. We believe that inclusion is more than a principle—it’s the foundation of our success. By embracing equity and ensuring that every individual has the opportunity to thrive, we create a workplace where diverse perspectives are valued, and everyone feels they belong.

Together, we build stronger teams, deliver better outcomes, and grow in ways that reflect the communities we serve. If you want to be part of a culture where values matter and inclusion is at the heart of everything we do, apply now and help us shape the future together.

If you are invited to progress in the recruitment process, will you require any reasonable adjustments to support you? Please let us know so we can ensure the process is accessible and fair for you. Any information you share will be treated confidentially and will only be used to support you during the recruitment process.