Digital Forensics Manager

QCC Global Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A professional forensics service provider in London seeks a Digital Forensic Manager to lead their digital forensics team. The role involves overseeing digital evidence analysis, ensuring compliance with accreditation standards like ISO 17025 and FSR Code. Responsibilities include team leadership, operational management, and stakeholder communication, requiring strong experience and knowledge in digital forensics. This is a full-time on-site position with no remote options available.

Qualifications

• Proven experience in digital forensics and leadership.
• Strong understanding of ISO 17025 standards and FSR Code.
• Ability to manage a cross-skilled team effectively.

Responsibilities

• Lead and develop a team of digital forensic practitioners.
• Ensure compliance with accreditation and quality standards.
• Oversee casework workflows to ensure timely delivery.

Skills

Leadership

Digital forensics expertise

Accreditation management

Risk management

Stakeholder engagement

Education

Relevant degree in Forensics or related field

Tools

ISO 17025 Compliance Tools

FSR Code Compliance Tools

Job description

We have an exciting opportunity for a Digital Forensic Manager to join our team and lead our specialist digital forensics service. In this role, you’ll oversee the analysis of digital evidence, ensuring high-quality, forensically sound outputs that support criminal, civil and internal investigations. You will coordinate the work of a cross-skilled team, maintain accreditation and quality standards (including ISO 17025 and the FSR Code), and provide expert technical input on complex casework. This is a hands-on leadership position, combining strategic responsibility for capability and performance with active involvement in digital forensic analysis.

The Digital Forensic Manager is responsible for the analysis of digital evidence, providing robust and forensically sound reports that support criminal, civil, or internal investigations. The Digital Forensics Manager will be responsible for the coordination of the Digital Forensics resources and all activities undertaken by the department.

The Digital Forensic Manager will work in accordance with legal, procedural, and accreditation standards (including ISO 17025 and the FSR Code). They serve as key technical contributors in the investigative process and must maintain high standards of integrity, impartiality, confidentiality, and technical precision.

The Digital Forensic Manager is responsible for ensuring scientific integrity, accreditation compliance, effective casework delivery, and a high-performance team culture. Due to the size of the Digital Forensic team, the Digital Forensics Manager is also responsible for carrying out Digital Forensic Analysis.

Key responsibilities:

Leadership & Team Management

• Lead, mentor and develop a cross-skilled team of digital forensic practitioners at varying levels of competency.
• Define team objectives, manage resource allocation, and operational priorities to meet operational demand and maintain service quality.
• Foster a culture of continuous improvement, accountability, knowledge sharing and professional development.
• Assist senior management with recruitment, training programmes, performance reviews and competency assessments.

Accreditation & Quality Assurance (ISO 17025 & FSR Code)

• Ensure all digital forensic activities are conducted in full compliance with the ISO 17025 standard, FSR Code and the organisational quality management systems.
• Progress and develop the accreditation strategy, including method validation, method development and document control.
• Ensure staff competency frameworks, authorisations and training records are maintained and continually reviewed and updated.
• Coordinate closed with the Quality Manager to address non-conformities, implement corrective and preventive actions (CAPA), and prepare for external assessments and audits.

Operational Management

• Oversee end-to-end casework workflows, ensuring timely and robust digital forensic output that meets the requirements of our end-users, notably the Criminal Justice System.
• Manage operational risk, including evidence handling protocols, chain of custody integrity and security controls.
• Maintain effective workload distribution and ensure capacity planning meets organisational and customer needs.
• Ensure sustainable workloads and efficient, high-quality casework delivery.

Technical Oversight & Governance

• Provide expert guidance on complex casework, digital forensic strategies, case prioritisation, acquisition and analysis methodologies and reporting standards.
• Maintain awareness of emerging technologies, threats and trends in digital forensics and evidence handling.
• Introduce new technologies, tools and processes aligned with accreditation and strategic objectives.

Stakeholder Engagement & Communication

• Serve as the primary point of contact for internal and external stakeholders regarding digital forensic capability, performance and compliance.
• Produce management reports, risk assessments and performance metrics for senior management.

Please also see the Digital Forensic Analyst vacancy for more information on the skills, qualifications and experience needed for the practical digital forensic casework that also forms part of this role.

Note: This role is based at our London (Fleet Street) office and, due to the nature of the work, is required to be carried out on-site full time; remote or hybrid working is not available.