Digital Account Manager

Newsquest; Ipswich; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A prominent media organization in Ipswich seeks a Digital Account Manager to enhance sales for local businesses. This consultative sales role requires managing key accounts, conducting field visits, and providing tailored advertising solutions. Ideal candidates will possess proven B2B sales experience, strong cold calling skills, and a commitment to exceptional customer service. The role offers hybrid working arrangements, competitive salary, uncapped commission, and various exceptional benefits including career progression and mental health support.

Benefits

Competitive salary + uncapped commission

25 days holiday + bank holidays + birthday off

Holiday buy scheme

Structured career progression & ongoing training

Pension plan

Mental health support

Gym membership

Cycle to Work scheme

Eye care vouchers

Retail discounts

Team building days

Annual volunteer charity day

Qualifications

• Experience in B2B sales with a track record of closing deals.
• Comfortable with cold calling and creating opportunities.
• Ability to spot upsell opportunities to increase client spend.
• Strong commitment to delivering exceptional customer service.
• A consultative approach to tailoring solutions for clients.
• Knowledge of multimedia advertising is a plus.
• Possession of a valid driving license and a vehicle for field work.
• Willingness to commute for field-based activities.

Responsibilities

• Identify and pursue new business via cold calling.
• Manage existing accounts while driving revenue growth.
• Exceed financial targets and KPIs consistently.
• Maintain a solid sales pipeline through consultative methods.
• Cultivate long-term client relationships with expert advice.
• Coordinate with teams for effective onboarding and delivery.
• Stay updated on industry trends and product offerings.
• Act as an ambassador for the company's regional brands.

Skills

Proven B2B Sales Experience

Outbound Cold Calling Skills

Account Growth Ability

Exceptional Customer Service

Consultative Selling Approach

Understanding of Multimedia Advertising

Full UK Driving Licence & Own Vehicle

Ability to Commute

Job description

Digital Account Manager

Application Deadline: 20 January 2026

Department: Sales and Commercial

Employment Type: Permanent

Location: Ipswich

Reporting To: Gemma Coote

Compensation: £28,000 - £30,000 / year

Description

Location: West Suffolk (Hybrid – office & field-based)

Ready to take your sales career to the next level? Join LOCALiQ, part of Newsquest Media Group, and help local businesses thrive through powerful, results-driven advertising solutions.

This is a consultative sales role where you’ll combine office-based work with field visits across your territory. You’ll manage a portfolio of key accounts, proactively book meetings, and work face-to-face with business owners and decision-makers. Representing some of the region’s most trusted local news brands, you’ll deliver tailored digital and print advertising solutions that align with each client’s goals.

Key Responsibilities

• Identify and win new business through cold calling and outbound sales techniques.
• Manage and grow existing key accounts, strengthening relationships and driving upsell opportunities.
• Work to clear financial targets and KPIs, consistently striving to exceed monthly revenue goals.
• Develop and maintain a robust sales pipeline using a consultative approach.
• Build long-term client relationships through expert advice and exceptional service.
• Collaborate with internal teams to ensure smooth onboarding and campaign delivery.
• Stay informed on industry trends, competitor activity, and LOCALiQ’s evolving product suite.
• Represent LOCALiQ with professionalism and credibility as a trusted ambassador for our regional news brands.

Skills, Knowledge and Expertise

• Proven B2B Sales Experience – confident in commercial conversations and closing deals.
• Outbound Cold Calling Skills – comfortable picking up the phone and creating opportunities.
• Account Growth Ability – skilled at spotting upsell opportunities and increasing client spend.
• Exceptional Customer Service – committed to delivering a seamless client experience.
• Consultative Selling Approach – listens, understands, and tailors solutions to client needs.
• Understanding of Multimedia Advertising (advantageous) – digital and print knowledge is a plus, but full training provided.
• Full UK Driving Licence & Own Vehicle – essential for field-based work.
• Ability to Commute – happy to work collaboratively in the office and out in the field.

Benefits and D&I Statement

• Competitive salary + uncapped commission
• 25 days holiday + bank holidays + your birthday off
• Holiday buy scheme for extra flexibility
• Structured career progression & ongoing training
• Pension plan & mental health support
• Perks & discounts including:
  • Gym membership
  • Cycle to Work scheme
  • Eye care vouchers (£50 towards glasses)
  • Retail discounts
• Team building days & annual volunteer charity day

Newsquest Media Group is an equal opportunities employer and welcomes applications from all community sections regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment process will consist of various stages and activities. As part of our commitment to fairness to all applicants, we will take into account any adjustments that could help you.