Deputy Store Manager: Lead Team, Drive KPIs, Exceptional Service

Redefined; United Kingdom; On-site; GBP 36,000 - 45,000; Full time

Job summary

A major retailer in the United Kingdom is seeking a Deputy Store Manager to lead the team and ensure excellent customer service. You will be responsible for managing the store and motivating your colleagues, especially during the Store Manager's absence. The ideal candidate will have strong leadership and communication skills. This role offers a competitive salary and benefits including holiday, in-store discounts, and training opportunities, contributing to a supportive and inclusive work environment.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Experience leading and developing a team in a challenging, fast-paced environment.
• Excellent communication skills to assist colleagues and customers.
• Ability to monitor and improve KPIs.

Responsibilities

• Independently manage the store in the absence of the Store Manager.
• Motivate and support the team while providing excellent customer service.
• Diligently check and manage deliveries, till area, and KPIs.

Skills

Team leadership

Excellent communication skills

Time management

Problem-solving

Customer service

Performance monitoring

Job description

A major retailer in the United Kingdom is seeking a Deputy Store Manager to lead the team and ensure excellent customer service. You will be responsible for managing the store and motivating your colleagues, especially during the Store Manager's absence. The ideal candidate will have strong leadership and communication skills. This role offers a competitive salary and benefits including holiday, in-store discounts, and training opportunities, contributing to a supportive and inclusive work environment.