Deputy Shift Manager - Nights

Rich Products Corporation; Andover; On-site; GBP 35,000 - 45,000; Full time

Job summary

A family-owned food company in Andover is seeking a Deputy Shift Manager for night shifts to oversee production and warehouse operations. Responsibilities include ensuring safety compliance, meeting operational KPIs, and supporting team development. The ideal candidate has experience in production management and food manufacturing. Competitive compensation and benefits are offered.

Benefits

Competitive compensation

Paid time off

Parental leave

Family planning support

Volunteering opportunities

Qualifications

• Track record of managing large operational functions.
• Demonstrable knowledge of production and warehouse operations.
• Resilient and assertive leader with emotional intelligence.

Responsibilities

• Support shift management to manage production and warehouse operations.
• Ensure a safe working environment for all associates.
• Deliver operation’s KPIs including OEE measures.

Skills

Experience in production

Managing large operational functions

Knowledge of production operations

Ability to motivate diverse teams

Food manufacturing experience

Solution finder and adaptable learner

People Management experience

Tools

Microsoft Dynamics D365

Job description

Deputy Shift Manager - Nights

Location: Andover, GB, SP11 8EZ

Rich’s, also known as Rich Products Corporation, is a family‑owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Working in 100 locations globally with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Responsibilities

• Support shift management to effectively manage the production and warehouse operation of the Andover Site during the shift.
• Support the business to achieve high quality, low cost manufacture, attaining production plan while meeting customers’ service, audit and regulatory requirements.
• Proactively manage day‑to‑day issues and activities of Associates and operators on shift.
• Assist the Shift Manager to ensure the shift is managed effectively, deputizing as appropriate.
• Support specific improvement activities identified by Plant and Shift Managers.
• Work closely with key stakeholders such as Technical, Sanitation, Engineering, R&D and Planning to ensure an efficient and effective operation.
• Ensure products manufactured are safe, legal and comply with customers’ quality standards.

This role is night shift working Sunday to Thursday 10 pm to 6 am.

• Ensure a safe working environment for all associates across the site and during shift.
• Embed food safety, hygiene and quality standards as appropriate to drive a quality food manufacturer, meeting Approved Codes of Practice (ACOPs) and legislative requirements.
• Utilise operations capabilities—production, warehouse and sanitation—to meet plan attainment requirements.
• Deliver operation’s KPIs including OEE measures that meet/exceed company standards, customer and legislative requirements and current business needs.
• Support the Shift Manager in operational cost management, seeking opportunities to improve efficiencies and minimise costs.
• Support the growth and development of a team of highly engaged, high‑performing associates focusing on skill improvement and development.
• Support effective management in line with Company policies and procedures, manage Associate life cycle activities such as absence and disciplinary actions as deemed appropriate by the Shift Manager.
• During the shift will be responsible for production, warehouse, etc., as directed by Shift Manager.
• Act as the right hand to the Shift Manager, forming a cohesive management unit on shift.
• Be able to deputise for the Shift Manager.
• Perform any other duties as deemed appropriate by the senior team.

You must comply with Rich Products Limited Health and Safety policies and procedures at all times.

Knowledge, Skills & Experience

Critical

• Experience in production.
• Track record of managing large operational functions or whole autonomous sites.
• Demonstrable knowledge of operating production, ideally including warehouse and sanitation.
• Proven ability to take ownership of delivery of results.
• Ability to manage and motivate large diverse teams.
• Knowledge of how to manage and lead factory and warehouse.
• Resilient, balanced and calm in challenging situations.
• Assertive, determined and not afraid to challenge the status quo.
• Emotionally intelligent leader who acts with humility.
• Coaching mindset and strong team builder.
• Solution finder, adaptable learner, constantly strives for improvement.
• Articulate communicator and collaborative team player.
• Appreciation of ERP systems and planning systems.
• People Management experience.

Desirable

• Food manufacturing experience.
• Ability to convert strategy into operating plans.
• Change management and delivering results through continuous improvement activities.
• Understanding of commercial and financial aspects of business and strategically applying this to operations.
• Bakery manufacturing knowledge and experience.
• Experience and knowledge of Microsoft Dynamics D365.
• IOSH/NEBOSH certificate level.

Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Bringing Your Best Self to Work

As a family‑owned company, caring for our associates—their whole selves—is a top priority. That’s why we provide benefits and tools to help our people balance the integration of work and life:

• Competitive compensation
• Paid time off
• Parental leave
• Family planning support
• Associate resource groups
• Volunteering & community impact opportunities
• Holiday gatherings In‑house taste tests (we are a food company after all)!

It’s all part of how we support our family of associates. Because in the company of family, all things are possible.