Deputy Operations Manager, Online Prescription Service

The Boots Company PLC; Leicester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pharmacy retailer in Leicester is seeking a Deputy Manager for its Online Prescription Service Centre. In this pivotal role, you will lead the operation, ensure exceptional service delivery, and inspire your team. Ideal candidates will have experience leading teams, a strong focus on performance metrics, and the ability to adapt to changing business priorities. The position offers an environment that values inclusivity and the opportunity to make a real difference in patients' lives.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced family leave pay

Flexible benefits scheme

Access to Employee Assistance Programme

Qualifications

• Experience leading teams and handling HR issues.
• Committed to continuous learning and professional development.
• Clear understanding of how to translate strategy into execution.

Responsibilities

• Lead operational running of the department.
• Work with local stakeholders for outstanding service delivery.
• Inspire teams to engage with new business priorities.

Skills

Experience leading managers who lead teams

Ability to operate at pace, adapting to business priorities

Problem solving in a healthcare environment

Collaborative, people-focused approach

Understanding and delivering KPIs

Education

Pharmacy Advisor qualification NVQ2 (or equivalent)

Job description

A leading pharmacy retailer in Leicester is seeking a Deputy Manager for its Online Prescription Service Centre. In this pivotal role, you will lead the operation, ensure exceptional service delivery, and inspire your team. Ideal candidates will have experience leading teams, a strong focus on performance metrics, and the ability to adapt to changing business priorities. The position offers an environment that values inclusivity and the opportunity to make a real difference in patients' lives.