Deputy Manager: Lead Team & Guest Experience

Thelight; Stockport; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading entertainment venue in Stockport is seeking a Deputy Manager to oversee daily operations and lead the team. The ideal candidate will have experience in the cinema or hospitality sector, strong leadership skills, and a passion for delivering exceptional guest experiences. This full-time role offers benefits such as competitive salary, private medical insurance, and career development opportunities.

Benefits

Competitive salary

28 days holiday

Private medical insurance

Pension scheme

Life insurance

Healthcare cash plan

Wagestream access

Employee assistance programme

Free cinema tickets

Career development opportunities

Qualifications

• Experience in cinema, hospitality, or leisure sector at Deputy Manager or General Manager level.
• Passionate about delivering great guest experiences.
• Hands-on and proactive approach.

Responsibilities

• Support the Business Manager in daily operations.
• Lead and guide the team across daily operations.
• Maintain excellent standards in guest service and cleanliness.
• Ensure compliance with brand standards and operational procedures.
• Assist with recruitment and team development.

Skills

Team leadership

Organisational skills

Commercial awareness

Attention to detail

Proficiency with POS systems

Knowledge of health & safety standards

Ability to work under pressure

Tools

Vista

Job description

A leading entertainment venue in Stockport is seeking a Deputy Manager to oversee daily operations and lead the team. The ideal candidate will have experience in the cinema or hospitality sector, strong leadership skills, and a passion for delivering exceptional guest experiences. This full-time role offers benefits such as competitive salary, private medical insurance, and career development opportunities.