Deputy General Manager - Elevate Service, Growth & Team

Scotsman; Glasgow; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading hospitality group in Scotland is seeking a Deputy General Manager to oversee sales growth, cost control, and customer service excellence. The ideal candidate will have leadership experience and strong communication skills. Responsibilities include managing service standards, staff development, and being accountable for operations in the absence of senior management. This role offers flexible working opportunities and various perks including discounts and career development programs.

Benefits

100% of tips

Wagestream access

30% off food and cinema

Hotel and apartment discounts

Flexible working opportunities

Career development

Qualifications

• Experience in a similar role.
• Availability to work shifts, including evenings and weekends.

Responsibilities

• Support sales growth.
• Control costs.
• Ensure excellent customer service.
• Manage service standards and staff development.
• Be accountable for specific shifts.

Skills

Leadership skills

Communication

Commercial awareness

Job description

A leading hospitality group in Scotland is seeking a Deputy General Manager to oversee sales growth, cost control, and customer service excellence. The ideal candidate will have leadership experience and strong communication skills. Responsibilities include managing service standards, staff development, and being accountable for operations in the absence of senior management. This role offers flexible working opportunities and various perks including discounts and career development programs.