Deputy General Manager — Club Leader

Bada Bingo; Greater London; On-site; GBP 35,000; Full time

Job summary

A leading gaming and leisure business in Greater London is seeking a motivated Deputy General Manager. In this full-time role, you will assist the General Manager in delivering exceptional customer service and implementing brand strategy. You will lead a team, ensuring compliance with regulations while creating a vibrant atmosphere for both staff and customers. The position offers a competitive salary of up to £35,000 per annum, alongside a range of benefits to support your wellbeing and career growth.

Benefits

Wellbeing app access

Employee recognition scheme

Staff discount on tickets and food

Buy Holidays Salary Sacrifice Scheme

Qualifications

• Previous experience managing a team in a face-to-face customer service role, ideally in leisure or retail.
• Evidence of strong customer service standards and attention to detail.
• Focus on personal and team development along with a proactive approach.

Responsibilities

• Assist the General Manager in ensuring consistent customer experience.
• Manage the team and direct daily activities for maximum service.
• Ensure compliance with gaming and safety regulations.

Skills

Team management

Customer service

Business awareness

Attention to detail

Initiatives management

Job description

A leading gaming and leisure business in Greater London is seeking a motivated Deputy General Manager. In this full-time role, you will assist the General Manager in delivering exceptional customer service and implementing brand strategy. You will lead a team, ensuring compliance with regulations while creating a vibrant atmosphere for both staff and customers. The position offers a competitive salary of up to £35,000 per annum, alongside a range of benefits to support your wellbeing and career growth.