Deputy General Manager

Hickory's Smokehouse; SHREWSBURY; On-site; GBP 36,000 - 43,000; Full time

Job summary

A leading smokehouse restaurant chain in Shrewsbury is seeking a Deputy General Manager to lead a vibrant team of over 100 staff. You will uphold the company culture and deliver an authentic BBQ menu while enjoying a salary package up to £43,000 per year, comprehensive training opportunities, and a variety of team benefits to enhance work-life balance. Apply now to join a thriving business that values its team members.

Benefits

Generous salary package including Tip Jar

Excellent training & progression opportunities

Qualification opportunities up to A-Level

Birthday reward meal

Free smokin’ BBQ on shift

Christmas Day off work

Paid occasion days off

25% discount for team members and friends

Road trips and enrichment opportunities

24-hour access to wellness programme

Work-life balance support

Annual team party

Fundraising activities for charity

Up to £1000 referral bonus

Qualifications

• Passionate manager with experience in flagship restaurant operations.
• Ability to inspire and motivate a team of over 100 staff.
• Strong understanding of customer service standards.

Responsibilities

• Lead a team to deliver fresh food based BBQ menu.
• Uphold company culture and values.
• Work closely with General Manager on operational duties.

Skills

Team management

Guest service

Restaurant operations

Training and development

Job description

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards!

Join us as a Deputy General Manager and we can offer you a generous package of up to £43,000 per year including Tip Jar!

We’re looking for a Deputy General Manager who can inspire & motivate a team, who is guest led. Working with the General Manager you will be responsible for upholding our culture & values, a champion of standards, and leading the team of +100 to deliver an authentic fresh‑food based BBQ menu in one of the busiest restaurants in town!

If you are a passionate Manager, with experience in training & running flagship restaurants and are looking for your next big step on the hospitality ladder, then we want to hear from you.

As the fastest growing, Southern style Smokehouse group in the UK with an award‑winning Hickory’s Training Academy, we can offer you amazing opportunities as we expand. And, we have a company culture that really cares & embraces work‑life‑balance. So, apply now & we can tell you all about it.

Thank You & Benefits:

• A generous Deputy General Manager package of up to £43,000 per year including Tip Jar!
• Excellent training & progression opportunities – through our award‑winning Hickory’s Training Academy.
• Qualification opportunities as you working (up to A-Level & Degree level equivalent).
• Birthday reward meal on us for you & your friends - every year.
• Free smokin’ BBQ on shift – team food & drinks menu.
• Christmas Day off work - every year.
• Moments that matter -Paid occasions days off (Wedding day, kid’s first day at school, moving into first home & more).
• Team Player card – 25% discount for you & 5 friends in all Hickory’s (rising to 50% for loyal service).
• Road trips to the Southern States, Europe & UK and stacks of enrichment opportunities.
• Wellbeing support & 24-hour access to our wellness programme.
• Our pledge to a work‑life balance – monitoring & managing through our Red Zone.
• A packed team social & engagement calendar & annual team party.
• A chance to ‘give a bit back’ with fundraising activities for Cash For Kids
• Up to £1000 for you – through the refer a friend scheme

If that sounds good or you want to find out more? Click ‘apply’ now and you could be our next Deputy General Manager!

Ref: INDMAN