Deputy Care Manager - Supported Living - Liverpool

Keys Group; Liverpool; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading care support organization is seeking a Deputy Care Manager in Liverpool to oversee day-to-day operations of supported living services. The ideal candidate should have proven leadership experience and the ability to motivate staff, ensuring high-quality, person-centered care. Responsibilities include compliance with CQC regulations and fostering a positive work environment. This position offers competitive pay, a supportive team culture, and opportunities for professional development.

Benefits

5.6 weeks of annual leave

DBS Check paid

Career development opportunities

Wellbeing and engagement hub

Discount scheme at retailers

NEST pension scheme

Referral bonus of £500

Comprehensive onboarding program

Qualifications

• Proven experience as a Deputy Manager or strong leadership role in supported living.
• Good knowledge of CQC regulations and best practices.
• Full UK driving licence and access to a vehicle is essential.

Responsibilities

• Lead and motivate staff teams in a positive working environment.
• Ensure high-quality, person-centred care is consistently delivered.
• Support the Registered Manager with daily service management.

Skills

Leadership skills

Team management

Motivating staff

CQC regulations knowledge

Strong communication

Education

Level 5 qualification (or working towards)

Job description

Deputy Care Manager - Supported Living - Liverpool

Package Description

Deputy Manager – Supported Living Services

Location: Liverpool and Sefton
Hours: 40 hours per week (overtime available)
Salary: £14.60 – £15.20* per hour
Level 5 Qualified Salary: £15.10 – £15.70* per hour
Reporting to: Registered Manager
Requirement: Full UK Driving Licence & access to a vehicle

About us:

Are you an experienced Deputy Manager with strong leadership skills and a passion for making a real difference?

Merseyside Supported Living Services is a forward‑thinking organisation dedicated to empowering individuals with a range of support needs to live fulfilling, independent lives. We pride ourselves on being a supportive, collaborative, and values‑driven team that delivers high‑quality, person‑centred care.

We are now looking for a confident and capable Deputy Manager who has proven experience in a leadership role and can work effectively alongside managers, staff teams, and external professionals.

The role:

As Deputy Manager, you will play a key leadership role within our supported living services. You will support the Registered Manager in overseeing day‑to‑day operations, leading teams, maintaining compliance, and ensuring excellent outcomes for the people we support.

This role is ideal for someone who already has experience as a Deputy Manager (or in a strong leadership position) and is confident in leading by example, working collaboratively, and motivating others.

Key Responsibilities:

• Leadership & Team Management: Lead, motivate, and support staff teams, promoting a positive, inclusive, and professional working environment.
• Service Delivery: Ensure high‑quality, person‑centred care is delivered consistently in line with individual support plans.
• Operational Oversight: Support the Registered Manager with daily service management, including rota planning, staffing levels, and operational efficiency.
• Compliance & Quality: Ensure services meet CQC regulations and internal company standards, completing audits and driving continuous improvement.
• Staff Development: Provide supervision, mentoring, training, and guidance to staff, helping them develop and perform at their best.
• Safeguarding & Risk Management: Respond confidently to incidents, safeguarding concerns, and crisis situations.
• Management Cover: Take responsibility for the overall management of the service in the absence of the Registered Manager.
• Financial Awareness: Support the Registered Manager in achieving financial and operational targets.

What we’re looking for:

• Proven experience as a Deputy Manager (or a strong leadership role within supported living, care, or a similar setting)
• Strong leadership skills with the ability to work collaboratively with others
• Experience managing, motivating, and supporting staff teams
• A commitment to delivering high standards of person‑centred care
• Good knowledge of CQC regulations and best practice
• Level 5 qualification (or working towards) is desirable
• Full UK driving licence and access to a vehicle (essential)
• Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
• Amazing Discount Scheme- at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
• NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
• £500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
• Full Induction & Introductory Programme - Begin your journey with a paid‑for comprehensive onboarding to set you up for success.

About Keys Group

Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence‑building activities like bushcraft, climbing, and canoeing.

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.

Apply now and one of our team will be in touch to discuss how you can begin your rewarding career - No agencies please

Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18

Salary Depending on qualifications and experience