Depot Operations Lead: Dispatch, KPIs & Growth

Dubizzle Limited; Inverness; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading waste management firm in Inverness is seeking an Operations Manager to oversee daily operations of the depot, achieve KPIs, and ensure first-class customer service. Responsibilities include managing a dispatch team, planning resource allocation, and maintaining compliance with health and safety regulations. Ideal candidates will have strong operational management experience, preferably in the waste industry, and skills in managing team performance in a dynamic environment. This role offers competitive salary and comprehensive benefits.

Benefits

Competitive salary

Ongoing career development

Generous pension scheme

Retail and leisure discounts

Holiday and travel discounts

Bike to work scheme

Qualifications

• Strong operational management experience in the waste or similar industries.
• Proven ability to manage people and performance.
• Skilled in prioritising workloads and delivering against KPIs.

Responsibilities

• Support the Depot Manager to ensure depot performance.
• Lead and manage a traffic dispatch team of six.
• Plan and oversee mobilisation of new contracts and projects.

Skills

Operational management experience

People management in a unionised environment

Prioritising workloads and delegating effectively

Commercial awareness and P&L management

Confident user of Microsoft systems

Job description

A leading waste management firm in Inverness is seeking an Operations Manager to oversee daily operations of the depot, achieve KPIs, and ensure first-class customer service. Responsibilities include managing a dispatch team, planning resource allocation, and maintaining compliance with health and safety regulations. Ideal candidates will have strong operational management experience, preferably in the waste industry, and skills in managing team performance in a dynamic environment. This role offers competitive salary and comprehensive benefits.