Department IT Lead

NHS; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare trust in the United Kingdom is seeking a qualified IT Lead to oversee and manage IT systems within the Microbiology and Virology Department. The successful candidate will coordinate IT management, ensure compliance with regulatory standards, and support various stakeholders including the IT team and management. The role requires a BSc in IT or science, along with strong communication skills and experience in laboratory IT systems. This position is full-time and offers opportunities for flexible working arrangements.

Benefits

Flexible working arrangements

Health benefits

Professional development opportunities

Qualifications

• Experience in delivering training and communicating technical information to peers.
• Experience in working with Laboratory Information Management Systems.
• Knowledge of SQL or other database interrogation methods.

Responsibilities

• Coordinate and implement IT throughout the Directorate of Integrated Laboratory Medicine.
• Liaise with management and IT colleagues to ensure high project standards.
• Oversee the IT Helpdesk for tracking service requests.

Skills

Good interpersonal and communication skills

Ability to organise and manage projects

Good keyboard and IT related skills

Analytical approach

Education

BSc in scientific or IT subject or equivalent

Tools

MS Word

MS Excel

Lab Information Management Systems

Job description

Department IT Lead

The closing date is 04 January 2026

An exciting opportunity has arisen for a well‑motivated, enthusiastic and suitably qualified IT Lead to work within our Microbiology and Virology Department. The successful candidate will support the Department by ensuring appropriate IT systems are available for use. They will work under the direction of the Integrated Laboratory Medicine IT Manager and the Microbiology and Virology Operational Site Managers.

Interview date: Tuesday 20th January 2026.

37 hours 30 minutes /week.

You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

The main duties include:

• Troubleshoot issues as they arise.
• Oversee the Department aspect of the IT Helpdesk.
• Oversee the implementation of new IT systems, including first line testing.
• Ensure the Department complies with regulatory requirements such as Cyber Essentials.
• Liaise with Department management, Scientific Leads, Clinicians and IT colleagues in the Trust to ensure projects are completed to a high standard.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting‑edge care (supported by state‑of‑the‑art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job responsibilities

Coordinate, manage, maintain and implement information technology (IT) throughout the Directorate of Integrated Laboratory Medicine through a system of named individuals with responsibility for IT. The post‑holder will be assigned a base Department but will be expected to provide cover for other Departments within the Directorate on occasions. Ensure all work is performed strictly in accordance with the Trust’s IM&T Policy and Procedures. Work closely with the Trust IT Department and the Directorate IT management team on such issues as APEX problem resolution, system development, linking systems between Trusts (e.g. NPEX, Pathosys, telepathology, video conferencing, Order Communications and results reporting). The post‑holder will be expected to fulfil the Departments IT input into these collaborative ventures. As part of the Directorate IT Team, maintain and develop close, collaborative working relationships with the Trust’s IM&T Department. Support the respective Laboratory Manager with Departmental Information Governance, including the Information Asset Register and IT Risk Assessment. Oversee the Directorate aspect of the IT Helpdesk to track IT service requests. May be required to provide out of hours support during IT downtime to meet service needs.

Ensure the risk of infection to yourself, colleagues, patients, relatives and visitors is minimised by:

• being familiar with, and adhering to Trust policies and guidance on infection prevention and control
• attending Trust Induction Programme(s) and statutory education programmes in infection prevention and control, including infection prevention and control as an integral part of your continuous personal/professional development
• taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health‑care acquired infections is embedded into everyday practice and applied consistently by you and your colleagues

Person Specification

Qualifications & Education

• BSc in scientific or IT subject or equivalent relevant experience

Knowledge & Experience

• Understands the role of Integrated Laboratory Medicine in the diagnosis and treatment of disease and its place within the Trust and/or wider NHS
• Experience of solving IT related problems and implementing corrective actions
• Knowledge and experience of using and troubleshooting MS software (including MS Word, Excel, Access, Outlook etc) and other spreadsheets and databases
• Knowledge of and experience of installing and troubleshooting IT peripherals such as printers, bar code readers etc and the associated software (e.g., printer drivers)
• Experience in delivering training and communicating technical information to peers
• Experience in working with Laboratory Information Management Systems
• Understands the computing needs of a pathology department, and the IT issues involved.
• Experience of working with lab analyser software and middleware
• Knowledge of SQL or other database interrogation methods.
• Knowledge and experience of troubleshooting network problems
• Experience of working in an NHS pathology laboratory
• Understanding of Health and Safety legislation and safe working practices within medical Laboratories

Skills & Abilities

• Good interpersonal and communication skills
• Ability to organise and manage projects and meet deadlines
• Ability to work as part of a multi‑disciplinary team
• Good keyboard and IT related skills
• Analytical approach and the ability to make appropriate decisions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Newcastle upon Tyne Hospitals NHS Foundation Trust