Delicatessen Team Member

Bamford Limited; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury farm shop in the Cotswolds is seeking a dedicated Delicatessen Team Member to join their team. This full-time role involves working with an array of fresh meats, cheeses, and artisanal products. Candidates should have a passion for food and exceptional customer service skills. Responsibilities include managing the deli counter, providing product knowledge, and ensuring high standards of stock management. Competitive hourly pay and a range of employee benefits are offered.

Benefits

Discounts on products

Volunteering Days

Subsidised private medical insurance

Pension Scheme

Life Assurance

Mental Health Support

Qualifications

• A true food enthusiast with a passion for fresh ingredients.
• Experience in retail or hospitality is a plus.
• Outstanding customer service skills and a friendly manner.

Responsibilities

• Support with daily operations at the deli counter.
• Provide expert knowledge on deli products and fresh produce.
• Deliver exceptional customer service and handle inquiries.
• Monitor stock levels and manage product rotation.

Skills

Passion for fresh ingredients and fine artisanal products

Outstanding customer service skills

Experience in retail or hospitality

Attention to detail

Strong organisational skills

Job description

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

What drives and inspires us is the belief that we have a responsibility not just to protect the world around us but to have a positive impact on it too.

ABOUT THE ROLE

The Daylesford Organic in the Cotswolds is looking for a dedicated DelicatessenTeam Member to join the heart of our luxury farm shop, working with the finest selection of fresh meats, cheeses, deli items, and seasonal produce.

You will thrive in a fast-paced, customer-focused environment and love curating exceptional retail experiences.

This role is full time, based on 32 hours per week including weekends.

Salary £12.38 per hour (Paid Weekly)

RESPONSIBILITIES

• Support with the daily operation of the fresh food and artisan deli counter, ensuring products are expertly displayed, replenished, and maintained to the highest standards of freshness and quality.

• Product Knowledge: Provide expert knowledge and advice on our range of artisan deli products, fresh produce, meats, cheeses, and other specialty items. Offer suggestions, pairings, and recipe ideas to enhance the customer experience.

• Customer Service: Deliver exceptional customer service, ensuring every customer feels valued and receives personalised recommendations based on their needs. Handle any customer inquiries or concerns with professionalism and care. Share your food knowledge and help customers discover something new.

• Stock Management: Monitor stock levels, manage product rotation (FIFO), and coordinate with suppliers to ensure a consistent supply of fresh, quality items. Ensure proper storage, handling, and temperature controls for all perishable products.

SKILLS YOU WILL BRING

• A true food enthusiast with a passion for fresh ingredients and fine artisanal products.

• Outstanding customer service skills and a friendly, professional manner.

• Experience in retail or hospitality (especially with fresh food) is a plus.

• A team player with great energy and a proactive mindset.

• Passionate about creating memorable experiences for every customer.

• A brand champion who believes wholeheartedly on the importance of the Bamford brand and products.

• Attention to detail for accurate stock management and inventory control.

• Strong organisational and time management skills for handling bookings and sales targets.

• Natural multi-tasker with a can‑do, flexible attitude & positive energy.

• Your professionalism and attitude will reflect the brand.

PERKS & BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
  • Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
  • Private Medical: We offer subsidised private medical insurance through Bupa.
  • Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
  • Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
  • Mental Health Support: Our Employee Assistance Programme provides 24‑hour support,seven days a week.